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Cardinal Health · 1 month ago

Coordinator, Financial Counseling

CA-Fresno-cCARE Clinic

Full-time

Onsite

Entry Level

$21/hr - $27.62/hr

1+ years exp

Cardinal Health is an oncology practice alliance that supports community practices in their growth while maintaining independence. The Coordinator, Financial Counseling will guide patients through their healthcare financial obligations, ensuring they receive the assistance they need and managing various financial counseling workflows.

Health CareHospitalMedical

Responsibilities

Complete daily financial counseling workflow included but not limited to:

Running Daily Schedules for consults and new/added procedures

Completing VOB and cost estimates

Collect on all time-of-service payments for patient responsibility

Applying for financial assistance

Applying for Medicaid/Medi-Cal

Coordinate with early out collections partner for payment plan and payment financing options

Responsible for monitoring and collecting on all outstanding patient balances owed

Complete Applications for assistance and patient assistance programs based on clinic need

Apply and track all financial assistance applications in assist point

Ensure maximized assistance gained for all patients based on coverage needs

Coordinate educational calls with all patients to ensure financial literacy of their insurance and assistance options available according to their individual needs and eligibility

Conduct campaigns for patient education specific to open enrollment opportunities

Initiate and track all charity care applications

Work closely with other Financial Counselors, Patient Navigators, front office staff and clinical staff to ensure smooth collection process

Maintain month key performance indicators (KPIs) established both individually and in team setting

Deliver monthly KPI’s to manager on time for prior month

Regular attendance and punctuality

Qualification

Insurance claim processingBilling software proficiencyMedicareMedicaid knowledgeAnalytical skillsProblem-solving skillsVerbal communicationWritten communicationTime managementDetail-oriented