Digital Experience Manager jobs in United States
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A. Duie Pyle, Inc. ยท 15 hours ago

Digital Experience Manager

positionWest Chester, PA
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

A. Duie Pyle, Inc. is a family-owned business providing integrated transportation and distribution solutions. They are seeking a strategic and detail-oriented Digital Experience Manager to enhance customer journeys across digital platforms and lead UX design initiatives that drive engagement and brand loyalty.

Transportation
Hiring Manager
Jack Henry
linkedin

Responsibilities

Coordinating cross-functional digital initiatives focused on improving user experience and ensuring our digital platforms effectively serve customers and stakeholders in the competitive logistics marketplace
Overseeing the entire UX design process, including user research, wireframing, prototyping, and usability testing. Ensure projects are completed on time and within scope
Conducting user research, collaborating with cross-functional teams like IT, sales, engineering and operations to ensure project execution remains on track and connected to overarching business goals
Supporting marketing strategy in the campaign development process to optimize the user experience across all customer facing digital properties
Managing the developmental priorities of our web properties across 4 sites (aduiepyle.com, careers, PyleNow and MyPyle) and responsible for prioritization of web development working alongside of internal IT developers as well external web development resources
Analyzing and reporting on site performance, API and deep link connections
Creating design specifications for web service APIs in collaboration with technical teams
Evaluating API modification requests and work with developers to implement enhancements
Providing support to web service API end-users and maintain documentation
Ensuring the website has accurate and current domain and hosting information to prevent potential downtimes
Evaluating and recommending new digital tools and platforms
Managing relationships with any new third-party service providers added post recommendation
Coordinating with vendors on service issues and upgrades
Managing licenses and subscriptions for user experience related digital tools

Qualification

Digital experience managementUX designUser research methodsPrototyping toolsWeb analytics platformsAPI documentationWeb development technologiesProject managementVendor relationship managementCustomer journey mappingSEO best practicesAccessibility standardsData visualization toolsContent management systemsCommunication skills

Required

Bachelor's degree in Digital Marketing, User Experience Design, Computer Science, or related field
5+ years of experience in digital experience management, UX design, or related roles
Proven track record of managing multiple web properties and digital platforms simultaneously
Strong understanding of UX/UI design principles, methodologies, and best practices
Experience with user research methods, including user testing, surveys, and analytics interpretation
Proficiency with design and prototyping tools (e.g., Balsamiq, Figma, Adobe XD)
Working knowledge of web analytics platforms (e.g., Google Analytics, Adobe Analytics)
Demonstrated experience with API documentation and specifications
Strong project management skills with ability to prioritize competing demands and manage multiple projects simultaneously
Experience collaborating with cross-functional teams including IT, Marketing, Sales, and Operations
Excellent communication and presentation skills with ability to articulate design decisions to both technical and non-technical stakeholders
Understanding of web development technologies (HTML, CSS, JavaScript) and how they impact UX
Experience managing vendor relationships and third-party service providers

Preferred

Experience in the logistics, transportation, or supply chain industry
Certification in UX design (e.g., Google, Nielsen Norman Group, UXPA)
Familiarity with accessibility standards (WCAG) and inclusive design principles
Knowledge of SEO best practices and their impact on user experience
Experience with customer journey mapping and service design
Proficiency with content management systems (CMS) and digital asset management platforms
Experience with data visualization tools (e.g., Tableau, Power BI)

Company

A. Duie Pyle, Inc.

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company-logo
A. Duie Pyle is a transportation company specializing in brokerage, warehousing, and distribution.
dateFounded in 1924
location
West Chester, Pennsylvania, USA
people-size1001-5000 employees
web-link
http://aduiepyle.com

Funding

Current Stage
Late Stage

Leadership Team

D
Dave DeMedio
Chief Financial Officer
linkedin
F
Frank Granieri
Chief Operating Officer
linkedin

Recent News

A. Duie Pyle
A. Duie Pyle Named 2025 Regional LTL Carrier of the Year by Translogistics
2025-09-09
A. Duie Pyle
A. Duie Pyle Expands Regional Network with New LTL Service Center in New York
2025-08-18
A. Duie Pyle
Pyle Opens New Service Centers in Ohio, Strengthening Direct Next-Day LTL Network
2025-07-22
Company data provided by crunchbase