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Toyota North America · 10 hours ago

Fraud Analyst / Admin

Plano, TX

Contract

Onsite

Entry, Mid Level

$29/hr - $40/hr

2+ years exp

Toyota North America is seeking a Fraud Analyst / Admin to join their team for a temporary assignment. The role involves managing fraud investigations, processing applications, and supporting administrative functions to maintain departmental performance standards.

Manufacturing

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Shared responsibility for managing the prefunding application queue with timely and accurate processing, while jointly adhering to established Service Level Agreements (SLAs) to maintain departmental performance standards

Receive and review suspicious activity and fraud alerts daily that require clearing, researching, and/or investigating

Determine if customers claiming ID theft are victims of fraud or attempting to breach vehicle/payment obligations

Review claims and make dispositions regarding fraud or attempts at credit washing

Investigate cases involving stolen vehicles and collaborate with Law Enforcement (LE) to support recovery efforts

Conduct fraud investigations, Social Security Number (SSN) updates, engaging fraud countermeasures, skip tracing, collections, and recovery activities

Share responsibility for department administrative functions, supporting smooth and efficient operations

Perform administrative tasks as needed, including creating investigations for the team, daily reporting of confirmed and suspected fraud, managing the general fraud email, and processing physical and electronic mail

Provide ad hoc reporting as required

Assist the Fraud Control Department in identifying current fraud trends and rings

Complete special projects as assigned by the Manager

Qualification

Investigative tools proficiencyAuto financing fraud experienceAnalytical skillsCredit/Underwriting experienceAdministrative functionsData entry experienceCritical thinkingTime management