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Lake Trust Credit Union · 2 weeks ago

Leadership Development Program Manager

Brighton, MI

Full-time

Hybrid

Senior Level

5+ years exp

Lake Trust Credit Union is dedicated to supporting its members and communities. The Leadership Development Program Manager is responsible for designing, implementing, and managing programs that cultivate leadership skills and align development with business goals, while also assessing program effectiveness through data-driven insights.

BankingConsumer LendingFinancial ServicesNon Profit

Responsibilities

Travel: Day travel within Michigan as needed to support Relationship Center team members (estimated to be up to 60%). Occasional overnight travel

Program Design & Development: Create and curate sustainable leadership and management development curricula and programs, ensuring they meet identified business needs

Implementation & Facilitation: Launch and facilitate leadership programs, including for high-potential team members, in-person and online

Stakeholder Collaboration: Work with stakeholders and subject matter experts to validate business needs and inform program design

Program Management: Manage the end-to-end lifecycle of Lake Trust leadership programs, from design and delivery to assessment and sustained improvement

Effectiveness Measurement: Utilize evaluation tools to measure program effectiveness and return on investment (ROI) and provide data-driven recommendations to leadership

Industry Research: Stay current on leadership development trends, including modern learning approaches, technology, and best practices, and recommend innovative solutions

Coaching & Support: Coach emerging leaders and provide coaching to foster leadership skills and growth

Succession Management: Develop and support team members to potentially move into critical leadership roles within the organization

Vendor Management & Budgeting: Manage external vendor relationships after a tool has been selected and manage to the budget

Effective Communication: Proactively communicate and promote leadership and management programs internally

Qualification

Leadership development programsProgram designDevelopmentData-driven insightsGallup Certified Strengths CoachInstructional designBudget managementProject managementTechnology proficiencyCommunication skillsFacilitation skillsInterpersonal skills

Required

Bachelor's degree in Human Resources, Business Administration or related field

At least 5 years of experience in designing and executing leadership development programs

Excellent communication skills and ability to build relationships across all levels of an organization

Strong organizational and project management skills

Identify and own the evolution of vital leadership competencies, including assessing needs and risks within the competencies, and how to close any gaps

Experience in developing Leader and Manager content that enhances skills, capabilities, and mindsets that leaders and managers need at all levels

The ability to diagnose barriers to performance and steer the redesign of processes and programs to increase effectiveness

Drive organizational change in support of new strategic ambitions and create a change-ready workforce

Experience managing a program budget

Instructional Design: Practical experience in instructional design for corporate learning environments

Facilitation Skills: Expertise in adult learning principles and the ability to facilitate engaging learning experiences

Data & Analytics: Skilled in analyzing data to drive program improvements and demonstrate impact

Interpersonal & Communication Skills: Strong interpersonal skills and the ability to effectively communicate with individuals at all organizational levels

Project Management: Ability to manage projects, timelines, and budgets effectively

Technology Proficiency: Advanced proficiency with instructional design authoring tools including, but not limited to Articulate Storyline, Rise, Camtasia and MS Office applications