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Do it Best · 5 hours ago

Warehouse General Manager

Wilkes-Barre, PA

Full-time

Onsite

Director/Executive

10+ years exp

Do it Best, a leader in the independent home improvement distribution channel, is seeking a dynamic General Manager to lead their strategic Wilkes-Barre, PA warehouse team. The General Manager is responsible for the organizational health and performance of the distribution center, overseeing a large staff and ensuring operational efficiency and customer service excellence.

Wholesale

Responsibilities

Maintain and consistently improve the corporate culture of “Serving others the way you’d like to be served.”

Motivate, inspire and manage a large staff of managers, employees and seasonal workers

Accomplish RSC talent objectives by recruiting, selecting, onboarding, training, developing, coaching, counseling, and disciplining all staff members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; and enforcing policies and procedures

Responsible for P&L/Budget management for the RSC

Monitor and manage all revenues and expenses that impact P&L performance

Ensure that customer's service expectations are met, including achieving all service levels metrics and quality performance goals

Communicate and interact with customers and various internal departments (i.e. IT, HR, Accounting, etc.) in order to resolve issues, capitalize on opportunities and improve business and service performance

Achieves RSC operational objectives by contributing RSC operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality and customer-service standards; resolving problems; completing audits; and identifying trends

Develops RSC operations systems by determining product handling requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management and shipping

Analyze process workflow, manning and space requirements, and equipment layout, implementing changes frequently with the appropriate methodologies

Collaboratively works with critical business partners at other distribution facilities, in the Corporate Office and with our member stores

Maintains a safe and healthy work environment by establishing, following, enforcing standards and procedures, complying with OSHA regulations and corporate objectives

Secures property by developing protection and access policies and procedures

Ensure the RSC operates efficiently and in accordance with standard operating procedures

Ensure company policies are communicated, administered and enforced (i.e. accounting, operational, regulatory and administrative)

Maintains an active leadership role in managing turnover to the appropriate level (among exempt and non-exempt staff members

Ensures staff members have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained

Must be at work on a regular and predictable basis or as scheduled and follow company policies and procedures and maintain a safe work environment

Qualification

Warehouse Management SystemsP&L ManagementLeadershipCoachingEmployee DevelopmentCustomer InteractionBudgetingProblem-SolvingDesign/Layout of FacilitiesProduct Flow ManagementInterpersonal SkillsDecision-MakingCommunication SkillsTime ManagementNegotiation Skills

Required

Bachelor's Degree

10 years of applicable warehousing/distribution center management experience

3+ years of supervisory experience required

WMS experience/equipment/safety

Small Parcel Processing experience

Excellent Leadership ability

Strong coaching and employee development skills and experience

Strong interpersonal skills with the ability to motivate and inspire others

Strong Human Resource capabilities or background

Advanced customer interaction skills with the ability to communicate effectively

Proactive problem-solving ability

Strong judgment and decision-making ability

Demonstrated competency in budgeting, forecasting and planning

Proven history of profit and loss management

Effective listening, communication (verbal and written) and negotiating skills

Manages time effectively and adapts quickly to changing priorities

Demonstrated understanding of managing product flow including receipts of products, movement within the flow through operations, functional operations

Demonstrated knowledge of warehouse management systems

Preferred

5+ years of experience in a large, high volume DC facility strongly preferred

Experience with design and layout of distribution facilities and best-in-class operations

Benefits

Full insurance benefits package including Medical, Dental, & Vision

Paid time off to foster work/life balance

Profit sharing

Bonus Pay opportunities

Retirement funding opportunities

Education reimbursement

Health club reimbursement

Career advancement opportunities

Company

Do it Best

Based in Fort Wayne, Ind., we are the only U.S.-based, member-owned, comprehensive and fully integrated hardware, lumber and building materials buying cooperative in the home improvement industry.

Founded in 1945

Fort Wayne, Indiana, USA

1001-5000 employees