VDI Support Specialist jobs in United States
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Designworks Talent LLC · 1 month ago

VDI Support Specialist

positionIndianapolis
timeFull-time
remoteOnsite
seniorityMid Level

designworkstalent is seeking a VDI Support Specialist to support, maintain, and enhance their virtual desktop environment with a focus on Citrix Virtual Apps and Desktops. The role involves collaborating with internal IT teams to ensure a secure and high-performing VDI ecosystem while providing Tier 2 support and implementing improvements to the virtual environment.

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Responsibilities

Design, develop, and maintenance of the virtual environment
Administer and update multiple virtual images within Citrix Virtual Apps and Desktops, including security patches and performance optimizations
Partner with IT Support and Application teams to evaluate new applications, updates, and required adjustments
Identify and implement image updates to improve security, standardization, stability, and user experience
Plan and execute virtual image upgrades across development, test, and production environments with minimal disruption
Document and communicate all changes following established change-management procedures
Provide Tier 2 support for virtual environment issues, ensuring timely and effective resolution
Create training materials and deliver knowledge transfer to IT Support teams
Follow established standards and best practices while looking for ways to continuously improve processes and performance

Qualification

Citrix Virtual AppsVDI technologiesVMwareHyper-VTroubleshootingProblem-solvingEffective communicationTeamwork

Required

Bachelor's degree in Information Technology or related field, or equivalent experience
Hands-on experience with Citrix Virtual Apps and Desktops (design, administration, and support)
Strong understanding of VDI technologies and virtual image management
Strong troubleshooting and problem-solving skills
Ability to work independently and manage multiple tasks simultaneously
Effective communication and teamwork skills

Preferred

Experience with VMware, Hyper-V, or other virtualization platforms

Company

Designworks Talent LLC

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Designworks Talent specializes in the design and delivery of enterprise workforce solutions including strategy, talent acquisition, engagement, and succession planning.
dateFounded in 2009
location
Palm Springs, California, USA
people-size2-10 employees
web-link
https://www.designworkstalent.com/

Funding

Current Stage
Early Stage

Leadership Team

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Brian Harmsen
Founder & CEO
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Company data provided by crunchbase