RealtyAds ยท 1 month ago
Associate, Account Management
Chicago, IL
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $90K/yrRealtyAds is a company focused on transforming leasing through AI-native solutions in the commercial real estate sector. As an Associate within Account Management, you will maintain and expand client relationships, ensuring satisfaction with products and services while identifying upselling opportunities.
Commercial Real Estate
Responsibilities
Develop and nurture strong relationships with key stakeholders within client organizations
Effectively educate and communicate RealtyAds clients on our value add and key differentiators
Serve as the primary point of contact for client inquiries, issues, and escalations, providing timely and effective resolutions
Host regular meetings with clients to review success metrics, gather feedback, and identify opportunities for account expansion
Partner with Sales and other teams to develop strategies for upselling and cross-selling additional products or features to existing clients
Create a pipeline of reasonable opportunities and reliable forecasts for the book of business
Stay informed about industry trends, competitor offerings, and market developments to better anticipate client needs and position our product effectively
Deliver, and preferably exceed, against quarterly and annual retention and upsell targets
Qualification
Required
Proven experience in sales or account management roles, preferably within the Commercial Real Estate (CRE) or SaaS industry
Demonstrated ability to build and maintain strong client relationships, with a focus on retention and customer satisfaction
Excellent communication and interpersonal skills, with the ability to effectively present information to clients
Strong problem-solving skills and the ability to think strategically about client needs and business objectives
Willingness and enthusiasm to learn and apply new skills on an ongoing basis
Ability to multitask and prioritize effectively within a fast-paced, dynamic team environment
Strong organizational skills and attention to detail
Open to occasional travel for client meetings and/or industry events
Preferred
Ideally proficient in CRM software (e.g., HubSpot), Microsoft Office Suite, and Google Drive
Benefits
Unlimited PTO
Health, dental & vision insurance
Retirement benefits
Robust compensation package including a base salary and performance-based bonus
Support for ongoing professional development programs and education
Collaborative culture with room for upward mobility for high performers
Company
RealtyAds
Helping CRE transact with greater success by generating unrivaled, targeted & consistent outreach to critical audiences.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Keegan Kuhn
Founder & CTO
Trevor Marticke
Founder
Recent News
Company data provided by crunchbase