Four Seasons Hotels and Resorts · 2 hours ago
Assistant Front Office Manager
New York, NY
Full-time
Onsite
Mid Level
$80K/yr - $85K/yrFour Seasons Hotels and Resorts is a luxury hospitality company dedicated to providing exceptional guest experiences. The Assistant Front Office Manager will oversee Front Office operations, manage staff, and ensure high levels of customer satisfaction while acting as the manager on duty in the absence of senior management.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Manage the staff of the Front Office (Front Desk, Guest Services and Concierge)
Interview, train and schedule staff. Conduct Performance Evaluations and disciplines of staff when needed
Coordinate arrivals, departures and billing requirements with Sales and Catering Department
Block rooms for arrival and ensure any discrepancies are resolved. Review daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups
Monitor and assess revenue opportunities for the hotel, maximize red date conversion and keep team on track to meet Upsell Goal
Drive all Key Performance index scores relating to service
Establish training and accountability with the team to achieve high results above benchmarks
Assure that all financial and credit procedures are followed
Take action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior management is not available
Respond swiftly and effectively in any hotel emergency or safety situation
Qualification
Required
Knowledge of housekeeping with good communication skills
Physical mobility as lifting, walking, bending and moving objects up to 50 lbs
Speaking, writing and reading English
Positive attitude and willing to learn
Flexible schedule and the ability to work all shifts, weekends and holidays
Benefits
Competitive reward program
Robust benefit plan
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Founded in 1961
10001+ employees
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase