Apply on Employer Site

Care New England · 1 month ago

Diagnostic Imaging Secretary Per Diem

Providence, RI

Full-time

Onsite

Entry Level

2+ years exp

Care New England is a health system comprising various hospitals and services, and they are seeking a Diagnostic Imaging Secretary. This role involves scheduling hospital-based diagnostic imaging appointments, maintaining scheduling priorities, and coordinating with patients and physicians to ensure efficient service delivery.

AssociationHealth Care

Responsibilities

Responsible for scheduling hospital-based DI appointments for Women & Infants Hospital, utilizing a computerized scheduling system

Responsible for maintaining scheduling priority through inbound scheduling calls or request for service (RFS) worklist and incoming faxes to make outbound scheduling phone calls

Communicates with physicians, physician office staff, and patients to obtain accurate patient insurance, medical testing, and procedure information, per the Minimum Data Set (MDS)

Coordinates interpreter services as needed

Coordinates schedule based upon physician privileges, procedure descriptions, scheduling rules, and insurance requirements

Creates initial patient registration in hospital information system; assigning patient medical record number and encounter financial number to begin the preregistration process

Efficiently schedules patients per exam type, indication, and priority, rearranging schedules within DI at Women & Infants Hospital and satellite locations when needed to accommodate an urgent situation

Interacts with other departments and practices at Women & Infants Hospital to insure daily schedules meet maximum capacity and appropriateness

As need arises, scheduler will communicate last minute patient scheduling needs to accommodate same-day appointment requests as well as any overbooking scheduling with DI

Fosters a team approach towards achieving the overall goals of WIH and CNE

Coordinates with physicians across a variety of department and practices within Women & Infants Hospital to ensure any incoming request for service is accurate and complete, ready to be scheduled with the appropriate patient appointment

Promptly obtains incomplete information on required forms until all data is received, and communicates with the providers regarding authorization numbers as required

Notifies supervisor in a timely manner of problems in obtaining necessary data

Ensures that proper documentation of authorizations are secured for procedures and/or tests

Responsible for fostering inclusivity and collaboration across various departments and practices within Women & Infants Hospital to ensure all referring providers are held to the highest standard for documentation when requesting a service through an order or referral

Qualification

Medical terminologyScheduling system proficiencyCustomer service experienceTyping speed 40 WPMMultitaskAdaptability to changesOrganizational skillsOral communication skills