Austin Telco Federal Credit Union ยท 1 month ago
Teller - Bilingual English/Spanish - Part Time
Georgetown, TX
Part-time
Onsite
New Grad, Entry Level
$21/hr - $21/hr
0+ years expAustin Telco Federal Credit Union is dedicated to making a positive impact in the community, and they are seeking a Bilingual Part-Time Teller to provide excellent service to their members. The role involves assisting members with account inquiries, processing transactions, and maintaining accuracy in daily operations.
Financial Services
Responsibilities
Provide accurate, courteous, and prompt service to members via phone and in person
Assist members with account inquiries, balances, and general information
Process deposits, withdrawals, payments, cash advances, and other account transactions
Open new accounts for existing members, ensuring full disclosure of products and fees
Balance cash drawer daily and maintain transaction accuracy
Issue teller checks, cashier checks, and other member-requested items
Close accounts following proper procedures and verification
Support branch management and assist with coin counter transactions
Monitor for potential check and identity scams to protect members and the credit union
Complete assigned training sessions and stay current on policies and procedures
Qualification
Required
High school diploma or GED
6+ months of experience in customer service, cash handling, or banking
Bilingual in Spanish and English (written and verbal)
Friendly, outgoing, and member-focused personality
Strong attention to detail and accuracy in your day-to-day work
Excellent verbal and written communication skills
Ability to work effectively in a team-oriented, fast-paced environment
Basic proficiency with computers and office software; experience with financial systems a plus
Professional demeanor and a commitment to providing exceptional member service
Ability to maintain confidentiality and adhere to credit union policies and procedures
Willingness to learn and adapt to new systems, procedures, and member needs
A member-first mindset with a warm and professional communication style
Willingness to travel to nearby branches to support staffing and service need
Good credit standing (verified prior to interview)
Successful background check and drug screening upon offer
Benefits
Paid time off for federal holidays and special occasions (pro-rated for part-time employees)
Access to credit union benefits and employee programs
Community involvement and volunteer opportunities
Company
Austin Telco Federal Credit Union
Austin Telco Federal Credit Union is a strong and safe financial institution provides financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Hernandez
President/CEO
Recent News
American Banker
2022-07-28
Business Journals
2022-05-24
Company data provided by crunchbase