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Rails · 2 weeks ago

Part-Time Sales and Stock Associate - Newport Beach

Newport Beach, CA

Part-time

Onsite

Entry Level

1+ years exp

Rails is a fashion brand that has evolved from a small label into a full collection of apparel, sold internationally. They are seeking a Part-Time Sales and Stock Associate to support client needs through styling efforts, promote brand engagement, and manage daily store operations while driving sales results and achieving KPI goals.

E-CommerceFashionRetail

Hiring Manager

Laura M.

Responsibilities

Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house

Be a support to execute business plans to accelerate the business forward and remedy opportunities

Be an ambassador to the brand and promote the culture of Rails internally and externally

Ensure store atmosphere upholds the image of the brand

Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall

Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)

Follow through on customer journey as required to ensure a content client

Support the needs of the client through styling advice and suggestion with every engagement

Solution oriented approach to finding resolutions to customer service issues

In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization

Support a positive work environment with teams and throughout store network including cross functional partners

Support performance management initiatives with store teams

Attend and participate at store meetings as required by the business

Ability to manage and resolve conflict in the workplace

Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required

Protect all company assets including cash handling, inventory, expenses etc

Support Client Consignment business, ensuring a quick turnaround, strong take rate, and effective and efficient logistics for merchandise movement

Ensure omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs

Provide support to ensure that all processes are compliant with legal, safety, and internal procedures

Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary

Additional projects/ responsibilities may arise in accordance with the needs of the business

Qualification

Retail experienceFashion knowledgeMicrosoft Office 365Organizational skillsCommunication skillsClient engagementTechnology savvyTeam leadershipProblem-solvingAdaptability