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Endo · 1 month ago

Specialist, Controlled Substances Compliance - Analyst

Webster Groves, MO

Full-time

Onsite

Entry, Mid Level

Endo is committed to developing and delivering life-enhancing products through focused execution. The Specialist, Controlled Substances Compliance - Analyst position involves reviewing customer orders flagged for compliance, conducting audits, and supporting the Suspicious Order Monitoring Team to ensure adherence to company policies and regulatory requirements.

Pharmaceuticals

Comp. & Benefits

Responsibilities

Conducts first-level review of direct customer orders flagged by company algorithms and recommends whether they may be released per SOPs

Coordinates with the Commercial business unit representatives (National Account Directors and Product Managers) to gather the information (forecasts, etc) necessary to aid decision making on flagged orders

Review customer forecasts for focus products

Contacts direct customers for due diligence information when needed

Creates and maintains the documentation necessary to satisfy the DEA’s requirement for the reporting of suspicious orders per record retention policy

Reviews Direct Order Dashboard and other company data to detect patterns that may be related to a specific customer account

Track metrics for reporting to the Suspicious Order Monitoring Team

Reviews direct customer KYC questionnaires for completeness and thoroughness

Schedules and participates in customer reviews with CS Compliance staff

Maintains KYC documents for all direct customers in accordance with SOPs

Evaluates effectiveness of SOPs, identifies changes that would enhance the process, and ensures that all change control documentation is implemented

Assist with managing a program of media/internet source reviews to identify downstream customers to be further investigated

Facilitate SOMT Meetings – Preparing meeting minutes

Prepare and send notices to DEA of pharmacy restrictions

Qualification

Controlled Substance ComplianceData AnalyticsRegulatory ReportingStatistical AnalysisAudit ProcessesKYC Program ManagementCommunicationDetail OrientedOrganizational SkillsSelf-Motivated