SiriusXM · 3 days ago
Vice President, Product - Digital Commerce
Washington, DC
Full-time
Hybrid
Director/Executive
$232K/yr - $342K/yr
15+ years expSiriusXM is a leading audio entertainment company in North America, seeking a Vice President of Product for their Digital Commerce Platform. The role involves defining and leading the commerce experience across digital channels, transforming platforms into customer-first solutions that enhance subscriber interactions and drive growth.
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Responsibilities
Own the end-to-end Digital and Core Commerce Platform strategy and roadmap, encompassing subscription management, billing, payments, product catalog, revenue management, fulfillment, and offer execution across web, mobile, in-app, and assisted channels
Define and drive the vision for SiriusXM’s Commerce Ecosystem, enabling scalability, flexibility, and real-time responsiveness across all commerce domains - in partnership with Engineering and cross-functional teams
Collaborate with Journey Leads to align commerce capabilities and digital experiences to customer outcomes such as conversion, retention, and lifetime value enabling digital self-service and personalization
Partner with Engineering, Design, and Data to modernize SiriusXM’s commerce stack — adopting an extensible platform that accelerates innovation and experimentation
In collaboration with Marketing, and Growth Engineering, lead teams to continuously optimize SiriusXM’s marketing landing pages and home pages for throughput, conversion, performance and SEO. Ensure frameworks, content modules, and personalization logic drive measurable lift across the acquisition funnel - from traffic quality and engagement to trial starts and checkout completion
Champion experimentation and personalization capabilities within digital flows to increase conversion, minimize churn, and drive incremental revenue per subscriber
Oversee digital checkout, fulfillment, and account management experiences across all surfaces -ensuring consistency, accessibility, and optimization across devices and channels
Own the end-to-end payments and billing experience, including dunning and recovery flows, ensuring automation, compliance, and customer experience drive measurable improvement in payment success, revenue capture, and retention
Ensure alignment between product catalog, offer management, and entitlement systems, providing a single source of truth for pricing, bundling, promotions, and fulfillment logic
Lead the evolution of intelligent commerce decisioning - enabling the platform to deliver AI-driven recommendations, dynamic pricing, personalized bundles, payment recovery, and contextual engagement across every step of the subscriber lifecycle
Collaborate cross-functionally with Marketing, Care, Finance, and Legal to ensure compliance, financial integrity, and brand consistency across commerce experiences
Lead and mentor a team spanning Billing, Payments, Revenue, Fulfillment, Product Catalog, Web, and Mobile domains - fostering a culture of innovation, accountability, and operational excellence
Measure success through core KPIs - transaction throughput, revenue accuracy, conversion rate, retention, and customer satisfaction. Communicate results and insights across stakeholders
Qualification
Required
15+ years of product management experience, with at least 8+ years leading digital commerce and subscription platform strategy in high-scale environments
Proven success owning end-to-end transactional systems — including subscription management, billing, payments, product catalog, and revenue management
Expertise in digital commerce and self-service UX across web and mobile platforms
Deep experience building or transforming Core Commerce Platforms (subscription, fulfillment, payments orchestration, pricing/offer systems)
Demonstrated leadership of large, cross-functional teams and success influencing outcomes in a matrixed environment
Strong collaboration experience with Marketing, Journeys, Finance, and Engineering to unify business outcomes with customer and technical goals
Knowledge of AI and automation applications for checkout optimization, retention, and digital care deflection
Experience with compliance, payments, PCI, revenue recognition, and financial reconciliation processes
Proven ability to define platform strategy and deliver measurable business impact through customer-centric product development
Growth mindset and comfort navigating complexity, balancing short-term delivery with long-term transformation
Exceptional executive presence and communication skills, with the ability to translate complex technology strategies into compelling business narratives for both technical and non-technical audiences
High emotional intelligence and situational awareness - able to lead through ambiguity, build trust across functions, and foster collaboration in fast-paced, evolving contexts
Bachelor's degree required
Must have legal right to work in the U.S
Preferred
MBA or advanced degree
Benefits
Discretionary short-term and long-term incentives
Company
SiriusXM
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices.
1001-5000 employees
H1B Sponsorship
SiriusXM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$2.98BKey Investors
JP Morgan ChaseBerkshire HathawayLiberty Media
2025-08-20Post Ipo Debt· $2B
2025-07-04Post Ipo Equity· $459M
2009-02-01Post Ipo Debt· $525.75M
Leadership Team
Jennifer Witz
Chief Executive Officer
Wayne Thorsen
Executive Vice President & Chief Operating Officer
Recent News
Investing.com
2026-01-16
2026-01-13
Company data provided by crunchbase