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Master ConcessionAir, LLC · 1 month ago

Restaurant Server - Ronald Reagan International Airport

Arlington, VA

Full-time

Onsite

New Grad, Entry Level

Master ConcessionAir, LLC operates a new Bus Boys & Poets Restaurant at Ronald Reagan International Airport, seeking a Restaurant Server. The role involves providing friendly service to guests, taking and delivering orders accurately, and maintaining a welcoming atmosphere throughout the dining experience.

Food and Beverage

Responsibilities

Serves and creates a warm, fun atmosphere for guests and team members

Answers questions regarding food and drink items and their preparation

Greets newly seated guests in a friendly and timely manner

Takes drink orders at guest greeting, delivers beverages and offers appetizers. Takes entire order, repeats order to guest for clarification

Enters orders quickly and in proper sequence, using appropriate abbreviations and charges

Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests

Runs food for guests in their section, as well as for any other section in the restaurant

Checks back after delivery of food to ensure guest satisfaction

Observe guests to respond to any additional needs

Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc

Presents check for payment and provides change or voucher within one minute of guests’ payment. Follows appropriate accounting procedures for closing checks or vouchers

Gives a warm farewell and invites guests to return

Keeps station clean, sets up and takes down station tables appropriately

Attends shift meetings according to shift schedule

Adheres to company’s alcoholic beverages policies

Adheres to company’s sanitation procedures

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken

Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position

Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate to help keep high morale, productivity and efficiency/effectiveness

Portrays a favorable image of Chili’s Grill & Bar at all times

Works as a team player by assisting other team members with duties as necessary or when shift becomes unexpectedly busy. Performs other duties and responsibilities as required or requested

Qualification

Customer serviceOrder takingFoodDrink knowledgeCash handlingComputer proficiencyTeam playerCommunication skillsTime management

Required

Dressed in proper dress code requirements, looking neat, clean and professional at all times

Stands/walks 100% of shift

Reaches, bends, stoops, and wipes frequently

Able to deliver plates, food & clear tables which may require lifting as much as 30lbs

Able to read menu items

Able to hear guests' orders and needs

Able to verbalize menu items clearly to guests while taking their orders or responding to their requests

Able to read and write handwritten notes

Able to write or memorize guests' orders

Able to use the computer to place orders

Able to accurately make cash or credit transactions and balance at end of shift

Benefits

401K

Paid vacation

Birthdays

Anniversary

Federal holidays

Uniform

Yearly shoes credit

Food

Insurance: Health, Dental, Vision, LIfe, and more.

Company

Master ConcessionAir, LLC

Master ConcessionAir, LLC began in 1994 and immediately realized the formula for success not only meet but to exceed the travelers’ expectations, and so their mission statement was born, “Serving the World, One Guest at a Time”.

Founded in 2008