Ambience Healthcare · 1 day ago
Program Manager (Care Transformation)
United States
Full-time
Remote
Mid, Senior Level
$145K/yr - $185K/yr
4+ years expAmbience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. The Program Manager (Care Transformation) will drive partnerships and adoption of Ambience's solutions across health systems, ensuring measurable clinical and financial outcomes.
Artificial Intelligence (AI)Health CareInformation TechnologyMedical
Responsibilities
Build high-trust partnerships with clinical, operational, financial, and IT leaders across your accounts. You’ll be the face of Ambience to our health system customers, earning the confidence of stakeholders and turning alignment into momentum
Lead end-to-end implementation of Ambience solutions across complex health systems. Coordinate workflow discovery, technical integration, customer onboarding, and go-live execution to ensure smooth deployments that drive rapid time-to-value
Partner closely with Product and Clinician Success to continuously improve the customer experience. Bring structured feedback from pilots and scaled deployments back into roadmap discussions, influence feature prioritization, and collaborate on playbooks that elevate adoption and long-term outcomes
Own post-sale execution of Ambience pilots from day one. You’ll keep pilots on track, help teams realize meaningful value quickly, and guide the path from a promising start to a long-term enterprise partnership
Shape and deliver clear ROI narratives that speak to what health systems care about. You’ll support executive readouts and QBRs that earn buy-in and build champions
Accelerate time to value by anticipating roadblocks before they show up, manage change with a steady hand, and help our partners move from pilot to scale with confidence and speed
Make us better, together. You’ll capture repeatable playbooks and pilot frameworks to help the entire Care Transformation team level up
Qualification
Required
4+ years of experience in healthcare transformation, health tech implementation, customer success or healthcare management consulting
Experience working closely with provider organizations and navigating complex health systems
Experience leading post-sale motions and converting pilot initiatives into long-term contracts
Ability to build champions across clinical, operational, and executive teams
Exceptional communicator with the ability to switch fluently between clinical and operational language
Ability to meet stakeholders where they are and communicate with clarity and credibility across functions
Comfortable operating independently in high-ambiguity environments
Ability to bring structure where none exists, anticipate roadblocks, and take ownership without waiting for instructions
Deeply mission aligned and motivated by working with a team that shares urgency in fixing what's broken in healthcare
Willingness to travel up to 30% for onsite support during key customer events, stakeholder meetings, and QBRs across the U.S
Benefits
Health, dental, and vision coverage
Quarterly retreats
Unlimited PTO
401(k) plan with matching
Company
Ambience Healthcare
Ambience Healthcare develops an AI operating system used for documentation, coding, and clinical workflows in healthcare organizations.
201-500 employees
H1B Sponsorship
Ambience Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
Funding
Current Stage
Growth StageTotal Funding
$319.29MKey Investors
Andreessen Horowitz,Oak HC/FTKleiner Perkins,OpenAI Startup Fund
2025-07-29Series C· $243M
2024-02-06Series B· $70M
2022-04-25Series A
Leadership Team
Nikhil Buduma
Co-Founder & CEO
Michael Ng
President & Chairman
Recent News
2026-02-06
Morningstar.com
2026-02-03
2026-01-10
Company data provided by crunchbase