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Parallel · 1 day ago

Part-Time Retail Sales Associate

San Antonio, Texas, United States

Part-time

Onsite

Entry Level

1+ years exp

Parallel is a leading multi-state cannabis company that values inclusiveness and individuality. The Retail Sales Associate will provide expert service and cannabis recommendations to customers while ensuring compliance with regulations and maintaining a clean store environment.

CannabisHealth CarePersonal HealthTherapeuticsWellness

Responsibilities

Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport using established customer service model

Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration

Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records

Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS)

Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies

Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance

Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands

Maintain the cleanliness of the store on a daily basis

Qualification

Customer servicePoint-of-sale (POS)Microsoft Office SuiteCannabis industry experienceMultitaskingAttention to detailCommunication skillsOrganizational skillsConflict resolution