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Deluxe · 1 day ago

Customer Contract Administrator

Minneapolis, MN

Full-time, Contract

Hybrid

Entry Level

$23/hr - $28/hr

2+ years exp

Deluxe is a company known for its commitment to employee wellbeing and a positive workplace culture. The Customer Contract Administrator role involves providing contract support, managing customer and vendor maintenance contracts, and generating service invoices while ensuring accurate billing and maintenance records.

Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting

H1B Sponsor Likely

Responsibilities

Responsible for entry, billing and maintenance of all Deluxe customer hardware and software support service contracts

Provide maintenance contract support information for internal and external customers

Establishes accurate customer service contracts for complete hardware and software support with third party providers

Provides and updates maintenance records for Deluxe Call Center use, including scanner and other hardware swaps

Generates service invoices for client’s time and material repairs

Reviews vendor maintenance invoices for accuracy and payment approval

Works with vendors to address and resolve issues with inaccurate maintenance invoices

Reconciles month end reports to maintenance general ledger maintenance accounts and prepares month-end maintenance revenue/activity reports

Prepares maintenance quotes for sales associates and clients

Review weekly maintenance billing exception reports and note why the invoices/credits are being shown as exceptions

Maintain logs to determine if maintenance billing goals are being met for weekly add-on orders and annual renewal invoices

Qualification

Microsoft Office SuiteAccounting softwareEffective communicationInterpersonal skillsOrganizational skills

Required

High School diploma/GED and 2 years of related experience

Knowledge of Microsoft Office Suite (Outlook, Word and Excel)

Knowledge of accounting software

Must be 18 years of age or older

Preferred

Associate degree

Field of Study: Purchasing, Accounting, Finance, Business Application

Effective communication, interpersonal and organizational skills

Ability to provide guidance to support Deluxe customers

Benefits

401K

PTO

Medical

Dental

Flexible time off

Volunteer time off

Paid maternity/paternity leave

Tuition reimbursement

Pet bereavement

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

Company

Deluxe

Glassdoor3.1

Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.

Founded in 1915

Minneapolis, Minnesota, USA

5001-10000 employees

http://www.deluxe.com

H1B Sponsorship

Deluxe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (22)

2023 (19)

2022 (9)

2021 (13)

2020 (14)