Tata Consultancy Services · 11 hours ago
Production Support Engineer
Plano, TX
Full-time
Onsite
Mid Level
$100K/yr - $120K/yr
3+ years expTata Consultancy Services is looking for a Production Support Engineer to support Salesforce-based platforms and customer-facing integrations. The role involves troubleshooting incidents, providing operational support, and collaborating with various teams to ensure data quality and integration.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
He / She Should be able to independently troubleshoot sev1 and sev2 incidents d provide RCA
Must be proficient and have Automation experience in relevant technologies and tools
Knowledge on JIRA
Candidate should be willing to do Application Support on rotation as needed by the customer
Candidate should be local to Dallas, 5 Days Onsite, No Remote Option and rotational weekend shift
Ready to cross skill
Good Interpersonal skills
Ability to co-ordinate with offshore team
Good communication / Presentations skills
Qualification
Required
Creating and maintaining a single, trusted view of key master data (such as TFS customer, dealer) and integrating that data across ERP, CRM, data warehouse, and other enterprise systems
Knowledge with MDM hub configuration with ETL/API integration, data quality, and close collaboration with business and data governance teams
Design, configure, and maintain Informatica MDM hubs, including data models, match/merge, survivorship, and workflows
Build and support integrations between MDM and source/target systems using Informatica PowerCenter or Cloud Data Integration, APIs, and messaging where needed
Implement data quality rules, profiling, cleansing, and monitoring to ensure accuracy, completeness, and consistency of master data
Perform source system analysis, data mapping, and data migration into the MDM hub during onboarding and enhancement projects
Collaborate with data governance, architects, and business stakeholders to define master data domains, standards, and policies, and translate them into technical solutions
Troubleshoot integration and MDM issues, optimize performance, and provide ongoing operational support and documentation
3–5+ years of hands-on experience with Informatica MDM (on prem or IDMC/C360/B360), including configuration and customization
Strong data integration experience with Informatica PowerCenter and/or Informatica Cloud Data Integration, plus familiarity with REST/SOAP APIs and web services
Solid background in SQL and relational databases, plus data modeling for master data domains
Working knowledge of Informatica Data Quality and related governance/metadata tools (e.g., IDQ, CDQ, CDGC, Collibra or similar)
Understanding of ETL, batch and real time integration patterns, and event-driven or pub/sub architectures (Kafka, Event Hub, etc.) for near real-time MDM integration
Java / Springboot API integration knowledge
He / She Should be able to independently troubleshoot sev1 and sev2 incidents d provide RCA
Must be proficient and have Automation experience in relevant technologies and tools
Knowledge on JIRA
Candidate should be willing to do Application Support on rotation as needed by the customer
Candidate should be local to Dallas, 5 Days Onsite, No Remote Option and rotational weekend shift
Ready to cross skill
Good Interpersonal skills
Ability to co-ordinate with offshore team
Good communication / Presentations skills
BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
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2026-01-14
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