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UiPath · 1 month ago

Senior Technical Account Manager - Healthcare

United States

Full-time

Remote

Mid, Senior Level

2+ years exp

UiPath is a company that believes in the transformative power of automation. As a Senior Technical Account Manager in the Healthcare Client Success team, you will guide strategic customers in building enterprise-level business automation programs, ensuring they achieve maximum value and organizational impact with UiPath's platform.

Agentic AIArtificial Intelligence (AI)Business IntelligenceBusiness Process Automation (BPA)Developer ToolsEnterprise SoftwareMachine Learning

Comp. & Benefits

No H1B

Responsibilities

Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value

Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals

Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes

Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints

Conduct design and code reviews for select automations to reinforce and verify best practices

Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement

Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently

Qualification

Technical account managementCloud technologies.NET / Java programmingHealthcare industry experienceProject managementAnalytical skillsDegree in Computer ScienceProblem-solving skillsCommunication skills

Required

Proven track record in customer-facing technical account management or consulting roles

Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering

Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN is an advantage

Experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)

Experience in project management and/or consulting, with ability to translate technical concepts for business stakeholders

Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success

A technologist at heart who can effectively communicate and implement solutions directly with customers

Degree in Computer Science or a relevant field

Candidates must be authorized to work in the United States for this role