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Jefferson Health · 9 hours ago

Specialist: Quality Assurance and Training - Patient Access

East Norriton, PA

Full-time

Onsite

Mid Level

3+ years exp

Jefferson Health is a nationally ranked health care system committed to providing high-quality clinical care and education. The Specialist in Quality Assurance and Training will facilitate quality assurance processes in the Front End Revenue Cycle, provide training and mentoring for registrars, and identify areas for improvement in billing and denials.

Hospital & Health Care

Responsibilities

Assist in facilitating the work of Quality Assurance, review and improve accuracy of Front End Revenue Cycle which includes front end billing edits, front end denials, zero accounts and any other front end related revenue opportunity

Participate in and coordinate the implementation of strategies and processes

Participation and coordination of creation of payor update guides

Participate and create training manuals

Provide training and mentoring to new registrars on all shifts and current registrars in front end denial and edit findings

Identify and report ongoing issues and possible resolutions

Provide statistics to management

Responsible for presenting standard training programs, prepares course materials, establishes lesson plans and administers qualifying tests

Provides office support for all computer applications, office procedures and protocols

Run detailed statistics to determine what areas need improvement, where denials are happening, determine how to correct processes to prevent, bring information to denial meetings

Work with internal and external customers

Qualification

Patient Access ExperiencePatient Accounting ExperienceEpic ExperienceCerner ExperienceRegulatory KnowledgePC LiteracyCommunication SkillsSupervisory ExperienceTraining SkillsTask PrioritizationProblem Solving

Required

Strong Verbal And Written Communication Skills Required

Patient Registration, third party billing, precertification, insurance verification experience required

Working knowledge of registration and billing regulatory requirements including EMTALA

Ability to prioritize tasks

Excellent PC literacy skills required

Candidate must have a positive and strong work ethic

Preferred

BA or BS in related field preferred OR 3-5 years in Patient Access and/or Patient Accounting Experience

1-3 years lead or supervisory experience preferred

Epic And Cerner Experience Strongly Preferred

Benefits

Medical (including prescription)

Supplemental insurance

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits

Company

Jefferson Health

Thomas Jefferson University and Thomas Jefferson University Hospitals are partners in providing excellent clinical and compassionate care for our patients in the Philadelphia region, educating the health professionals of tomorrow in a variety of disciplines and discovering new knowledge that will define the future of clinical care.

Founded in 1995

Philadelphia, PA, US

5001-10000 employees