Casa · 1 month ago
In-Home Onboarding Specialist
United States
Contract
Remote
Entry Level
$20/hr - $25/hr
2+ years expCasa is a next-generation personal property manager aimed at enhancing the homeownership experience. The In-Home Onboarding Specialist will be responsible for onboarding new members by documenting the details of their homes, ensuring a seamless transition into Casa's services.
Computer Software
Responsibilities
Conduct detailed, room-by-room inventories of residential homes
Photograph appliances, electronics, lighting fixtures, and other home assets
Use a camera to create 3D scans and floorplans (training provided)
Use a paint scanner to log exact wall colors and finishes
Log utility locations, fire safety devices, and other essential home infrastructure
Speak with homeowners to gather context, vendors, and preferences
Represent Casa with professionalism, courtesy, and discretion at all times
Handle equipment carefully and document all work accurately in our app
Qualification
Required
At least 2 years of experience in one or more of the following: home services, concierge, logistics, facilities, high-end customer service, or related fields
Excellent communication and interpersonal skills
Detail-oriented, organized, and able to follow structured workflows
Comfortable working in others' homes with professionalism and discretion
Ability to lift and carry equipment, move through multi-level homes, and perform hands-on tasks
Must have a reliable personal vehicle, valid driver's license, and proof of insurance
Tech-savvy: comfortable using apps, iPad, smartphone camera, Bluetooth-connected tools
Clear background check required
Preferred
Experience in property management, real estate, home inventory, in-home services, or inspection/insurance assessments
Hospitality or white-glove service background
Benefits
Flexible weekday/weekend scheduling (10–30 hours/week depending on availability)
Professional equipment, training, and app access provided
Opportunities to grow with a fast-moving startup
Company
Casa
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase