SoFi · 8 hours ago
Fraud Quality Assurance Analyst
Cottonwood Heights, UT
Full-time
Hybrid
Entry, Mid LevelSoFi is a next-generation financial services company and national bank focused on transforming personal finance. The Fraud Quality Assurance Analyst will work with Operations Partners to ensure compliance with laws and policies, while managing quality assurance testing and providing data insights for business decisions.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Manage the Quality Assurance Testing (QAT) analysis and process for assigned SoFi Operations business units
Develop and implement a QAT strategy including focus areas; testing methodology, standards, and procedures, and; frequency of testing (e.g., random and targeted testing on an as-needed basis)
Identify potential risks and conflicts prior to a deployment and ensure that all necessary checks are carried out before approval is given to the deployment teams
Reporting and analytics of QA results - conduct review meetings with Operational areas to review and discuss trends and develop action plans for improvement
Deep understanding of processes within the product and recommend appropriate control points to ensure safety and soundness of functionality
Partner with PMO and Engineering on automation and enhancements to processes
Communicate ongoing project health with key stakeholders and business leadership
Escalate high risk issues, behaviors or trends to management for corrective/remedial action as required
Establish and maintain an effective feedback loop with stakeholders, and business unit leaders
Maintain an awareness of and act in accordance with team goals and business unit policies
Support special projects and seek efficiencies within QA processes
Keep informed of current Fraud and Risk policies
QA production support when necessary
Qualification
Required
Must have experience in data analytics
Strong written communication skills are required to answer questions and communicate issues clearly & concisely to associates, customers as well as management
Understanding of statistical and targeted QA sampling concepts
Ability to react to change quickly and implement new processes & procedures
Ability to work independently with little or no supervision
Strong understanding of SoFi products along with compliance, operational, and risk mitigation
Ability to work and accomplish goals with minimal supervision
Ability to multi-task and manage competing priorities
Must be detail-oriented with an ability to work in a fast-paced environment
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Preferred
Fraud experience preferred
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
Founded in 2011
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
Business Wire
2026-01-07
2026-01-06
dcm.com
2025-12-31
Company data provided by crunchbase