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The University of Kansas Health System · 2 weeks ago

Epic/O2 Clinical Applications Manager of Revenue Cycle Support

Shawnee, KS

Full-time

Onsite

Mid, Senior Level

2+ years exp

The University of Kansas Health System is seeking an Epic/O2 Clinical Applications Manager of Revenue Cycle Support. This role provides leadership for the implementation and support of software applications in a patient-centered environment, overseeing project management, team leadership, and ensuring effective communication with stakeholders.

Clinical TrialsEducationEmergency MedicineHealth Care

Growth Opportunities

Responsibilities

This position assumes responsibility for assigned team/teams and applications, including status, version, backup, support, and planned activities. Assumes responsibility for all assigned projects for these teams. Activities include status, updates, plans, issues, deadlines, milestones, resources, costs etc

Demonstrates ability to successfully manage multiple projects including:

Appropriate scoping of project Setting and monitoring appropriate milestones and deadlines Using departmental databases to appropriately track and report progress and issues

Ensure appropriate documentation

Ensure project completion and conclusion

Setting metrics to ensure end-user satisfaction with projects

Making appropriate communication with management regarding project changes or issues

Provides effective leadership to the team/teams. Able to strategically identify, internalize and communicate the critical success factors necessary for the unit/team. This position assumes responsibility for team meetings and updates, team goals, educational needs and certifications. This position will be available for have a designee available for contact on a 24/7 basis

Serves as an effective communicator of the team’s vision and goals. Expresses ideas clearly and effectively (gaining agreement and/or understanding), by adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication. This position assumes the responsibility for ensuring effective communication to end-users on project issues including start, milestones, problems, live dates etc

Manages his/her organizational responsibilities in a way that supports the achievement of team/teams goals. Works effectively with others on the management team to accomplish organizational goals and to identify and resolve problems. Skillfully administers, directs and allocates all organizational resources. This position assumes responsibility for all personnel reviews, updates, and issues for the assigned team/teams. Staff attendance and activity level will be the responsibility of this position. Personnel activities will run the entire gamut of responsibilities from hiring, orientation, thru development, thru disciplinary action up to and including termination proceedings. All personnel performance criteria will adhere to the institution’s Five Star Performance model

Demonstrates personal effectiveness in leading the team/teams towards it goals. Models appropriate values and maintains and promotes social, ethical and organizational norms. The position assumes the responsibility of clear and concise communication to all team members and within the organizational structure

Creates and communicates the "big picture" understanding of the hospital and works to ensure the department supports the organization's desired competitive position. The position will assume the responsibility of operating successfully with their team and the departmental team and conveying the ongoing operational goals and objectives. This position will also be required to be cognizant of current and future industry trends and issues

Uses appropriate interpersonal styles and methods to develop a team-wide spirit and intra-team and inter-team cooperation. This position assumes the responsibility for team development and the synching of team and departmental and institutional goals

Stays focused on all key stakeholders and support the team/teams ability to deliver on all valid stakeholder expectations. Assumes responsibility for project and team communication to end-users, project requestors and stakeholders. A critical part of the responsibility will be the ongoing relationships with critical end-user constituencies. Knowledge of current and future end-user issues and criticalities will be a requirement

Demonstrates advanced knowledge and understanding of team/teams technical skill sets and processes. This position assumes the responsibility for team development activities, individual development plans, ongoing team in-services and instructional needs

Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment or assignment

Works as assigned in a 24/7 Command Center

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required

Qualification

Epic application certificationRevenue cycle managementProject managementManagerial experienceAnalytical skillsFluent EnglishInterpersonal skillsCritical thinking