Penske Logistics · 1 month ago
Import Export Agent - International
110 Fieldcrest Ave, Edison, NJ, 08837, US
Full-time
Onsite
New Grad, Entry Level
$23/hr - $25/hrPenske Logistics is a company that specializes in freight forwarding operations. They are seeking an Import/Export Agent – International to manage the transportation of goods efficiently while ensuring excellent customer service and operational performance.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Handle start to finish processing of shipments
Interact with overseas agents regarding shipment booking, pricing, documentation, and quoting
Act as first level escalation for customer
Provide ad-hoc quotes to customers
Assist in new customer implementations
Prioritize time sensitive situations
Collaborate with other operations supervisors to execute shipments and deliver excellent customer service
Ensure customer and department SOP’s and KPIs are adhered to and met
Track shipments to ensure on time delivery is met
Provide relevant current knowledge of routing, packaging, legislation, and other factors that could impact freight movement
Handle rate negotiations with carriers on a spot rate basis
Analyze process data and work on continuous improvements
Identifying cost savings opportunities for the customer
Ensuring all business needs are covered including when there are vacations, illness, etc
Other projects as assigned by the manager
Qualification
Required
Ability to supervise other associates as needed
Strong customer interaction and communication skills
Handle start to finish processing of shipments
Interact with overseas agents regarding shipment booking, pricing, documentation, and quoting
Act as first level escalation for customer
Provide ad-hoc quotes to customers
Assist in new customer implementations
Prioritize time sensitive situations
Collaborate with other operations supervisors to execute shipments and deliver excellent customer service
Ensure customer and department SOP's and KPIs are adhered to and met
Track shipments to ensure on time delivery is met
Provide relevant current knowledge of routing, packaging, legislation, and other factors that could impact freight movement
Handle rate negotiations with carriers on a spot rate basis
Analyze process data and work on continuous improvements
Identifying cost savings opportunities for the customer
Ensuring all business needs are covered including when there are vacations, illness, etc
Other projects as assigned by the manager
Benefits
Our excellent benefits plan keeps associates and their families happy, healthy and secure.
Company
Penske Logistics
Penske Logistics engineers supply chain solutions. It is a sub-organization of Penske Truck Leasing.
Founded in 1969
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Steve Beverly
Senior Vice President - Finance Administration (CFO)
Christopher DeRose
General Manager - DCC Operations
Recent News
2026-01-16
2025-10-30
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