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Vertiv · 1 day ago

Product Quality Engineer (NPDI)

Edinboro, PA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Vertiv is hiring a Product Quality Engineer to provide support and accountability for planning, controlling and improving quality and reliability for all products within the region. This role involves leading cross-functional teams in resolving quality issues and implementing effective quality systems that comply with customer requirements and industry standards.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Service Quality

Gain deep understanding of data that impact service and product quality

Lead/ coordinate with Cross-Functional team(s) in the resolution of key quality issues and inquiries based on data

Initiate and drive Continuous Quality Improvement of processes within respective areas, and support Vertiv Operating System rollout with the ability to measure progress with data

Best practice sharing across region and LOB’s

Manage and contribute to the Process risk analysis

Responsible for the implementation / deployment and sustainment of Quality System

Maintain documents of the Quality Management System

Periodically coordinate the Quality Management System reviews, and report to regional leadership on the system situation and operation

Perform Internal audits and data collection within respective areas and report its progress

Contact for external certification bodies and represents for applicable ISO related audits

Deploy, train and audit quality policies, standards, and procedures for respective manufacturing locations, sub-contracting (3rd party), and service activities. Collaborate on improvement initiatives leading to high quality level products

Work with business leads to drive corrective actions for Service and Manufacturing related issues

Work within and coordinate with manufacturing facilities to drive field quality issues, process and remediation

Customer Claims management coordination

Coordinate Customer audits, and manage improvement actions

Conduct contract reviews for customer contract documentation

Support the Regional and Global Supplier Quality Teams, and Supply Chain organization by providing strategic quality support and expertise for supplier quality programs

Manage supplier claims processes within market unit in cooperation with Supplier Quality team

In cooperation with supplier quality organization, implement and maintain common supplier quality documentation with key suppliers

Provide monthly reporting for relevant Quality KPIs

Provide site visit and inspection reports

Develop and maintain effective communication within the business

Performs other duties and oversees special projects and assignments as may be assigned by management

Follows procedures, rules and principles of Quality Management System

Respects principles of local and international VERTIV Trade Compliance procedures connected with all operations and business practices

Follows all rules of H&S and living environment protection defines by internal procedures or communicated during trainings

Follows required actions to prevent all emergency situations and follows operation controls rules

Reports all accidents, occupation diseases and emergency situations (where applicable)

Qualification

Quality Management SystemsLean Six SigmaMS Excel8D methodologyTechnical degreeLeadership skillsVerbal communicationWritten communicationInterpersonal skills