The Cooper · 1 day ago
Park Supervisor - Part-Time
Charleston, SC
Part-time
Onsite
Entry, Mid Level
2+ years expThe Cooper is seeking a Park Supervisor to ensure a safe and welcoming guest experience at American Gardens. This role involves overseeing daily park operations, monitoring safety conditions, and supporting events while maintaining ultra-luxury standards.
Hospitality
Responsibilities
Patrols Park grounds and facilities to ensure visitor safety, security, and compliance with park rules
Greet and assist visitors, providing information on points of interest, programs, and events
Leads educational and interpretive programs for diverse audiences, aligning with BHC’s guest service philosophy
Monitors the health and condition of plant collections, walking trails, fountains, and infrastructure, escalating issues to GM and contractors as needed
Coordinates with landscaping, custodial, and maintenance vendors to ensure park cleanliness and upkeep to BHC standards
Conducts routine inspections and ensure compliance with safety, environmental, and hospitality regulations
Maintains accurate logs, daily activity reports, and incident records
Assists in the setup, logistics, and execution of park activations (e.g., yoga, children’s activities, live music) and major holiday events (e.g., Christmas Village, July 4th Celebration)
Supports guest flow, crowd management, and safety protocols during events
Liaises with The Charleston Place and The Cooper Hotel when events are facilitated through BHC properties, ensuring seamless collaboration and integration of hotel guest experiences with park programming
Monitors brand presentation and décor standards during activations and ensures alignment with BHC’s ultra-luxury positioning
Enforces Park regulations, issuing warnings when necessary and collaborating with local law enforcement when required
Responds to emergencies, accidents, or incidents, coordinating first aid, evacuation, or law enforcement support
Actively participates in emergency preparedness drills and training sessions
Supervises Park associates, volunteers, and seasonal staff, providing daily directions and support
Assists in training staff in guest service, safety, and operational procedures
Provides feedback to the GM on staffing, scheduling, and guest service performance
Qualification
Required
Minimum 2 years of experience in hospitality, luxury guest service, or park management required
Must have a valid South Carolina driver's license and a clean driving record
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Ability to work independently under minimal supervision and collaboratively as part of a team
High school diploma or equivalent required
Ability to work a flexible schedule including weekends, holidays, and occasional evenings
Preferred
Background in programming, public speaking, or guest education preferred
Event management or vendor coordination experience preferred
CPR, first aid, or emergency medical responder certification preferred
Company
The Cooper
Nestled on the emblematic Cooper River, The Cooper offers a unique haven where refined elegance, laid-back living, and impeccable service harmonize into a magnetic guest experience.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase