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Walgreens · 1 month ago

Inventory Specialist, Fulfillment Center

5710 YOUNG PINE RD,ORLANDO,FL,32829-07400-01397-M

Full-time

Onsite

Entry Level

$18.25/hr - $24.35/hr

1+ years exp

Walgreens is a well-established company serving millions of customers across its stores. The Inventory Specialist is responsible for executing and monitoring inventory best practices, ensuring on-shelf availability, and supporting pharmacy inventory management activities.

Consumer GoodsHealth CarePharmaceuticalRetail

Responsibilities

Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)

Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders

Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders

Under the supervision of the pharmacist, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product

Completes On-Shelf Availability end-to-end process including warehouse and direct store delivery for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs

Under the supervision of the pharmacist, completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns

Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock

Verifies posting of all pharmacy/ prescription claims

Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks

Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required

Ensures all designated pull and quarantine item on-hands are updated and placed in the designated holding area

Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations

Under the supervision of the pharmacist, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts

Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)

Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities

Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory

Supports keeping all counters and shelves clean and well merchandised

Knowledgeable of all store systems and equipment

Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program

In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale

Complies with all company policies and procedures; maintains respectful relationships with coworkers

Completes any additional activities and other tasks as assigned

Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements

Obtains and maintains a valid pharmacy technician registration/license/certification if required by the state

Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management

Qualification

Inventory managementPharmacy operationsCustomer serviceAttention to detailProblem-solvingMulti-taskingEnglish proficiencyTeam leadershipCommunication skillsFlexibility

Required

Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates)

Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

Must have a willingness to work a flexible schedule, including evening and weekend hours

Demonstrated attention to detail and ability to multi-task and manage execution

Experience in identifying operational issues and recommending and implementing strategies to resolve problems

Preferred

Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate

Prefer to have prior work experience with Walgreens, with an evaluation on file

Company

Walgreens

Glassdoor3.1

Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.

Founded in 1901

Deerfield, Illinois, USA

10001+ employees