Dart Bank · 1 month ago
Mortgage Loan Processor
Lansing, MI, USA
Full-time
Onsite
New Grad, Entry Level
0+ years expDart Bank is a community bank that has been serving its community since 1925, specializing in innovative financial services. The Mortgage Loan Processor is responsible for processing residential mortgage loans, maintaining a pipeline of loans, and ensuring compliance with company policies and regulatory requirements while providing excellent customer service.
BankingCommunitiesFinancial Services
Responsibilities
Be fully engaged and consistently look for improvement measures and solutions to issues that hinder your ability to be successful
Processes residential mortgage loans for all programs offered by Dart Bank in a quality consistent with all company policies and procedures as well as meeting all regulatory requirements
Maintains a pipeline of loans and is responsible for the timely and compliant flow of such loans through the process
Contacts all borrowers within 24 hours of receiving the file to introduce yourself and request outstanding documentation
Obtains and reviews necessary loan documentation and updates Encompass as needed prior to submitting to Underwriting for loan approval
Monitors and ensures closing dates and company deadlines are met
Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies
Communicates with, buyers, sellers, title companies, builder and agents
Communicates with borrowers and third parties to obtain loan documentation both verbally and via email
Effectively communicates with Mortgage Bankers and their assistants to insure the processing and underwriting components are completed in time to meet the closing date
Obtains and verifies that all underwriting conditions are receive, reviewed, and cleared by the underwriter, and prepares the file for submission to the Closing Department
Identifying and resolving any discrepancies with data entry and or documentation received
Provides excellent customer service by effectively communicating and cooperating with all internal and external customers
Keeps abreast of changes in policies and procedures, standards and regulations applicable to the company and the mortgage industry. Able to manage high volume of activity and maintain production goals
Adaptability and Candor: You will be working with some of the newest technology in the mortgage industry. As it evolves, we will ask you for your feedback to improve our products
Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact
Actively participate in and advocate for the bank’s training and development programs and commitment to learning
Effective and timely communication with the Underwriter regarding any changes made to the loan file
Responsible for data integrity, completeness, accuracy, timeframes and effectively manage efolder/conditions
Bring any issues to management/team lead as soon as they arise
Work as a team to ensure best practices, efficiencies and for brainstorming ways to improve
Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act
Other duties as assigned
Qualification
Required
Minimum of high school diploma
6 months to two years of prior mortgage loan processing experience including experience with web based automated underwriting systems, loan origination systems and working with correspondent lenders
Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact
Ability to work both independently and cohesively with others and foster a team environment
Ability to manage high volume of activity and maintain production goals
Ability to keep abreast of changes in policies and procedures, standards and regulations applicable to the company and the mortgage industry
Ability to provide excellent customer service by effectively communicating and cooperating with all internal and external customers
Ability to identify and resolve any discrepancies with data entry and or documentation received
Ability to effectively communicate with Mortgage Bankers and their assistants to ensure the processing and underwriting components are completed in time to meet the closing date
Ability to monitor and ensure closing dates and company deadlines are met
Ability to adapt to new technology in the mortgage industry
Preferred
College degree
Government lending experience
Benefits
Medical Benefits
Dental
Vision
401(K) Employee Stock Ownership Plan
Paid vacation & sick time
Flexible scheduling
Employee Assistance Program
Dart Bank University
Company
Dart Bank
Dart Bank is a primary purpose to meet the financial needs of its banking communities. It is a sub-organization of Dartbank Wealth.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.99M2020-10-08Seed· $0.99M
Leadership Team
Bill Hufnagel
President/CEO
Peter Kubacki
Retired President and CEO. Member of the board of directors.
Recent News
2025-06-30
GlobeNewswire News Room
2023-09-09
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