Herschend Family Entertainment · 1 month ago
Water Country - Human Resources Intern
Water Country, 2300 Lafayette Road, Portsmouth, NH 03801, United States of America
Internship
Onsite
Intern
1+ years expHerschend Family Entertainment is the largest family-held themed attractions company, with a mission of bringing families closer together. The HR Intern will support daily operations of the HR department, assist with hiring, onboarding, and compliance, while also engaging in special projects to improve HR processes.
Media and Entertainment
Responsibilities
Welcome hosts and guests with a smile and positive attitude!
Professionally and legally represent Water Country to ensure continued compliance with all federal, state, and local employment laws
Assist with the hiring of qualified job applicants for open positions; Duties may include, but are not limited to, applicant screening, interviews, onboarding, and new hire orientations
Coordinate host recognition programs including a robust events schedule including both on-site and off-site locations
Lead and complete special projects to improve processes related to HR
Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes
Collaborate with leadership and the department heads open channels of communication between departments
Prepare onboarding information packets for new employees
Assist with processing HR paperwork, employee transactions, and terminations
Handle employment-related inquiries from applicants, employees, and supervisors
Review and track compliance with work permits for minors and International students
Assist employees with Workday navigation and password resets
Assist with copying, filing and various other administrative duties, including inbound phone calls
All other duties assigned by leadership
Assist with J-1 onboarding, including answering questions, collecting housing deposits, paperwork processing (including Social Security and banking), familiarizing hosts with the property and town of Portsmouth, etc
Welcome new arrivals and help get them checked in and moved into housing
Help clean and prepare suites in the student housing facility prior to moving in and upon moving out, as well as maintaining positive, professional relationships with housing management
Conduct semi-monthly housing inspections (off-site) to ensure that facilities are kept in excellent condition
Transport students to approved destinations, when needed
Assist with addressing any concerns the students may have
Qualification
Required
Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources, Business Management, Sociology, or related field of study
Minimum of 1-year of related work experience in HR or Hospitality highly desired
Must be at least 18 years of age to comply with NH Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to work outside of normal business hours and at off-site locations
Must have reliable transportation to and from work for your scheduled shift
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to portray a positive, professional attitude
Ability to maintain confidentiality and protect sensitive employee data
Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
Ability to use office technology and equipment, such as PC, software, and copier
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to remain seated for extended periods of time, while using a computer
Ability to stand or walk for long periods of time throughout the workday
Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
Preferred
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus
Knowledge of Canva, a plus
Benefits
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Enjoy free entry to Water Country and select Herschend parks at no cost on your days off
Invitations to exclusive company-sponsored employee events throughout the season
Company
Herschend Family Entertainment
Herschend Family Entertainment develops and operates entertainment, tourism and hospitality properties
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Wexler
Chief Executive Officer
Recent News
2025-11-14
2025-10-27
2025-10-16
Company data provided by crunchbase