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Toll Brothers · 11 hours ago

2026 Internship Program: Customer Experience Intern

Fort Washington, PA

Internship

Onsite

Intern

Start in 2026

Toll Brothers is an award-winning luxury home builder operating in over 60 markets across the U.S. They are seeking a Customer Experience Intern to work with their National Customer Experience Team on initiatives aimed at improving customer experience. The intern will conduct research, analyze feedback, test web applications, curate product listings, and develop training materials.

ArchitectureConstructionConsultingReal Estate

Responsibilities

Conduct customer and/or employee research: (e.g. surveys, focus groups, one on one interviews, website usability research)

Analyze customer feedback from surveys and other sources to understand insights and communicate themes

Test customer-facing web applications, and ensure quality of content on customer-facing web applications

Curate and organize product listings for digital platforms

Optimize presentation of content to customers

Develop training materials and presentations for Toll Brothers employees

Qualification

Analytic skillsAI prompt engineeringVerbal communicationWritten communicationQuick learnerCustomer-focused experienceMarketing knowledgeBusiness knowledgeAttention to detailWork ethicCommunications knowledge