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Lallemand · 1 month ago

Operational Excellence and Program Manager

Greater Madison Area

Full-time

Onsite

Senior Level

Lallemand is a privately held Canadian company that develops, produces, and markets microorganisms for various markets. The Operational Excellence and Program Manager will lead Lean transformation and business process optimization, ensuring operational scalability and efficiency while managing ERP implementation initiatives.

EnergyFood and BeverageManufacturing

Responsibilities

Lead and support Lean Daily Management, driving performance across Safety, Quality, Delivery, Cost, and People (SQDCP)

Champion Lean principles across operations, embedding standard work, standard problem solving, and daily management systems

Facilitate and coach the use of A3 problem solving, ensuring teams apply structured methods to address root causes and implement sustainable solutions

Lead Kaizen events, value stream mapping, and 6S initiatives, systematically identifying and eliminating waste while building continuous improvement into daily operations

Identify and implement waste reduction opportunities across processes, ensuring gains in efficiency, flow, and productivity

Build and refine business processes tied directly to Lean fundamentals, ensuring operational, tactical, and strategic goals are connected to drive both business and operational excellence

Partner with manufacturing and operations leaders to ensure process optimization is sustained at both technical and management levels

Collaborate with managers to cascade strategic objectives into measurable daily actions by applying Hoshin Kanri strategy deployment principles. Ensure alignment across long-term vision, annual priorities, and frontline execution through structured goal-setting, visual management, and disciplined follow-up

Map, analyze, and optimize business processes across operations, ensuring alignment between manufacturing, supply chain, quality, finance, and commercial functions

Build scalable workflows and governance structures that enhance efficiency and cross-functional collaboration

Develop metrics and dashboards to measure process performance and business impact. Take a hands-on role in building data capture methods, analyzing results, and ensuring data is actively used in daily, tactical, and long-term decision-making

Serve as program lead and subject matter expert (SME) for ERP implementation, with a strong preference for Microsoft Dynamics 365

Manage ERP-related initiatives, ensuring requirements gathering, process alignment, data integrity, and system adoption

Drive cross-functional stakeholder engagement to ensure ERP supports both operational and business process excellence

Translate complex business requirements into system solutions, supporting configuration, training, and continuous improvement of ERP functionality

Oversee program portfolios, ensuring projects are delivered on time, within scope, and with measurable outcomes

Act as a change agent, embedding a culture of continuous improvement, accountability, and data-driven decision making

Coach and mentor teams in Lean methodologies, ERP adoption, and structured problem solving

Foster collaboration across technical and business functions to align priorities and accelerate results

Demonstrate a pragmatic, straightforward leadership style, delivering solutions that are simple, actionable, and effective, while ensuring processes remain robust, repeatable, and sustainable

Qualification

Operational ExcellenceLean ManufacturingProcess ImprovementProject ManagementManufacturing OperationsQuality AssuranceBusiness ExcellenceStrategy ExecutionProcess EngineeringBioprocessingFermentationSupply ChainEnterprise Resource Planning