Mi-Case · 3 days ago
Deputy Chief Technology Officer ( CTO )
Phoenix, AZ
Full-time
Hybrid
Director/Executive
$150K/yr - $180K/yr
10+ years expMi-Case is a leader in integrated offender management software solutions, specializing in Criminal Justice and Public Safety systems. They are seeking a Deputy Chief Technology Officer to lead infrastructure and security engineering efforts, ensuring technology platforms meet performance, security, and compliance objectives while mentoring technical leaders.
Business DevelopmentBusiness Information SystemsSoftware
Responsibilities
Act as the CTO’s primary delegate for decision-making, executive meetings, and customer-facing technology conversations
Translate the technology vision and product roadmap into infrastructure, networking, and security strategies with measurable outcomes
Establish and govern technical standards, reference architectures, and operational playbooks used across product teams
Mentor and develop leaders in infrastructure, platform, networking, and security engineering
Own architecture and operations for cloud networking (e.g., AWS VPCs, Transit Gateway, multi-region design, route tables, NAT, security groups)
Design and manage hybrid connectivity (IPSec/IKEv2 VPNs, BGP, Direct Connect), DNS, load balancing (ALB/NLB), and global edge/CDN
Lead network segmentation and isolation strategies for tenants/environments; enforce least-privilege network access
Drive infrastructure automation and reproducibility using Infrastructure as Code (Terraform or equivalent), including environment provisioning
Lead capacity planning, performance optimization, and reliability engineering for shared platforms and services
Architect and enforce network and platform security controls: Zero Trust, WAF, DDoS protections, IDS/IPS, secure TLS configurations, KMS/HSM key management
Define hardening baselines for OS, containers, runtime, and network devices; ensure vulnerability management with SLAs
Partner with the Security/GRC function to align engineering practices to frameworks such as CJIS, StateRAMP, FedRAMP, and SOC 2
Direct incident response for network/infrastructure-impacting events; lead root cause analysis and corrective action plans
Oversee identity-aware networking and federation integrations (e.g., SSO/MFA with Entra ID/Okta) across internal and customer-facing systems
Establish SRE-aligned practices for observability (metrics, logs, traces), SLOs/SLIs, alerting, and runbooks
Ensure high availability, disaster recovery (RPO/RTO targets), and business continuity for critical services
Standardize CI/CD for infrastructure and platform components; ensure secure, auditable change management
Lead cross-functional readiness for peak events, cutovers, and large customer go-lives
Own infrastructure/network/security budgets; drive cost efficiency (rightsizing, reservations/savings plans, storage classes)
Manage strategic vendors and service providers; negotiate contracts and set performance expectations
Ensure engineering evidence is continuously captured for audits (design docs, change records, test artifacts, monitoring)
Support customer security reviews and due diligence; present architecture and controls with credibility
Build a high-performing team culture grounded in accountability, learning, and operational excellence
Define staffing plans, role expectations, and career paths for infrastructure, platform, networking, and security engineering
Qualification
Required
10+ years in progressive technology leadership roles, including 7+ years owning cloud infrastructure and networking at scale
Proven ownership of complex cloud network architectures (multi-account, multi-VPC, multi-region) and hybrid connectivity
Demonstrated success leading security engineering initiatives and incident response
Cloud & Networking: AWS (VPC, Transit Gateway, Route 53, CloudFront, ALB/NLB, PrivateLink); hybrid connectivity (IPSec/IKEv2, BGP, Direct Connect); routing, NAT, subnetting, IPv4/IPv6
Edge & Security: Cloudflare/AWS WAF, DDoS protections, reverse proxying, TLS 1.2+ and modern cipher management, certificate automation/PKI
Firewalls: Enterprise firewall design/operations (e.g., FortiGate, Palo Alto) and microsegmentation strategies
Automation: Terraform (or equivalent IaC), Git-based workflows, policy-as-code/guardrails, secrets management
Observability: SIEM/SOAR and logging platforms (e.g., Splunk, Sentinel, CloudWatch), APM/metrics tooling
CI/CD & Platforms: TeamCity/Azure DevOps/GitHub Actions; container orchestration (ECS/EKS) and artifact management
OS/DB/Scripting: Windows and Linux administration; Oracle/MSSQL/Postgres familiarity; scripting in PowerShell/Bash/Python
Bachelor's degree in CS, IS, or related field
Executive communication, customer credibility, and auditor-facing clarity
High-judgment decision-making under pressure; bias for action with strong ownership
Ability to operate from strategy to hands-on problem solving when required
Preferred
Master's degree in CS, IS, or related field
Preferred certifications: CISSP, CISM, CCSP; CCNP/Enterprise or equivalent; AWS Advanced Networking Specialty and/or AWS Security Specialty
Company
Mi-Case
With over 20 years of experience in bespoke digital transformation at both the public and private level, Mi-Case is known as much for our white-glove approach to client support as we are for our exceptional, fully-integrated software solutions.
51-200 employees
H1B Sponsorship
Mi-Case has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1)
2024 (4)
2022 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase