Tata Consultancy Services ยท 11 hours ago
Engineer Application
Brooklyn, OH
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $120K/yr
8+ years expTata Consultancy Services is seeking an Engineer Application with a strong background in ATM application support. The role involves engaging with clients and vendor partners, conducting pre-production validations, and ensuring compliance with software audits while managing incident queues and collaborating with multiple teams.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
The associate is expected to engage with clients and vendor partners on a daily basis, ensuring that all business-as-usual (BAU) processes operate smoothly
The associate must have the ability to conduct pre-production functional and regression validation on different ATM models, as well as to effectively communicate the pre-production validation outcomes to all stakeholders and LOB
Monitoring the ATM software compliance/third party software audit and informing all the stakeholders and LOB for any issues/findings
Prioritize the tasks accordingly and complete it within expected deadlines
Regular monitoring of incident queues is necessary to ensure that all incident management (IM) and Service-Now requests are addressed within the specified service level agreements (SLAs):
Follow the change management process for any new changes and perform the validations/System checks post-production deployment
Collaboration with multiple teams is required to resolve any issues or concerns related to ATM application issues
Timely addressing of all vulnerabilities. variances. and findings related to the supported Application is essential
Qualification
Required
A minimum of 8 years of experience is required with a solid understanding of ATM hardware, software, and its architectural design
Production support experience in application support (L2/L3)
The associate must be capable of identifying the root causes of ATM issues and conducting first-level troubleshooting
The associate must understand basic security protocols and procedures
The associate must have a basic knowledge of ATM application servers, database management systems, and third-party software, including their licensing processes
The associate must be familiarized with ATM software deployment procedures, whether through RLM or manual processes
The associate is expected to engage with clients and vendor partners on a daily basis, ensuring that all business-as-usual (BAU) processes operate smoothly
The associate must have the ability to conduct pre-production functional and regression validation on different ATM models, as well as to effectively communicate the pre-production validation outcomes to all stakeholders and LOB
Monitoring the ATM software compliance/third party software audit and informing all the stakeholders and LOB for any issues/findings
Prioritize the tasks accordingly and complete it within expected deadlines
Regular monitoring of incident queues is necessary to ensure that all incident management (IM) and Service-Now requests are addressed within the specified service level agreements (SLAs)
Follow the change management process for any new changes and perform the validations/System checks post-production deployment
Collaboration with multiple teams is required to resolve any issues or concerns related to ATM application issues
Timely addressing of all vulnerabilities, variances, and findings related to the supported Application is essential
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Business Standard India
2026-01-14
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