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Southern States Toyotalift · 2 weeks ago

Sales Director of Warehouse Systems & Automation

Greater Tampa Bay Area

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Southern States Material Handling is a leader in the material handling industry specializing in warehouse solutions. The Director of Systems & Automation will lead the Systems division, drive sales and marketing initiatives, and ensure high levels of project management and customer service.

LogisticsTransportation

Hiring Manager

Julie DeGrie

Responsibilities

Responsible for team leadership and development to ensure motivation of Systems team members to inspire optimum performance

Provide leadership and guidance to Systems & Automation team members to ensure the highest levels of project management & delivery, customer service, and systems & automation support for entire project life cycle

Responsible for ensuring project management and team objectives and targets are met

Responsible for driving and leading Project Management and project life cycles

Monitor individual and team performance, providing training, coaching, and feedback to ensure associates are productive and meeting or exceeding expectations

Conduct regular meetings to review goals, discuss challenges, and align strategies

Support business efficiency, maintenance, & growth through development of logistic solutions, new product initiatives, sales strategies, and marketing plans to develop new business

Support consistent delivery and on-time completion of systems & automation projects

Create and develop strategies to implement, achieve or exceed company and departmental goals and ensure financial targets are met or exceeded

Act as a Subject Matter Expert in Racking, Mezzanine, shelving, conveyor, and allied equipment projects

Responsible for overall performance of the Warehouse Products organization including planning, budgeting, administration, project planning, and marketing strategy

Ensure all team members follow and perform safe working practices adhering to all company compliance activities

Actively engage in the recruiting process with the recruiting team to interview and hire new associates

Design, develop, and implement training and development plans for new associates to ensure the highest levels of project management, customer service and systems & automation billing and administrative support

Support Systems’ associate’s in building and maintaining positive relationships with customers through regular onsite visits and communication

Support the optimization and retention and renewal of current contracts and existing customer accounts

Monitor entire project life cycle to ensure on-time and quality progression

Assist with building customer quotes and delivering active customer quote reports to SSMH leadership

Stay up-to-date and familiar with permitting needs and process for all projects

Oversee the design of warehouse solutions and assist in designing space needs and completing space needs analysis

Aim to thoroughly understand a customer’s business environment responding to complex business conditions

Work to actively resolve customer and team inquiries and issues effectively and efficiently

Conduct surveys & complete consulting studies

Conduct product demonstrations and presentations

Travel to customer sites for sales calls and presentations

Oversee and manage inventory of stocked material with internal Systems & Automation team

Stay abreast of industry trends and conditions, and customer industries to effectively influence strategy

Participate in industry related trade shows and seminars as required

Network, create and maintain positive connections with outside contacts such as customers, suppliers, and other dealers

Promote confidence and trust within the Systems Division and customer base

Coordinate marketing efforts with both Marketing Branding and Market Development functions including management and implementation of customer intelligence marketing and customer communication programs

Maintain and accurately forecast company's booking and revenues for the Warehouse Product Division to executive management

Participation in compliance activities that support company policy and procedures

Fulfill leadership-required administrative duties for all reporting personnel. These may include, but are not limited to, timecard reviews, annual reviews, counseling sessions, PCRs, one-on-ones, audits, tracking, scheduling and performance management

Qualification

Systems & Automation expertiseCustomer relationship managementProject managementPMP certificationAutoCAD proficiencySales leadershipAnalytical thinkingInterpersonal skillsNegotiating skillsCommunication skillsTeam managementCreative problem solving

Required

Must possess a minimum of 5 years' experience in Systems & Automation field

High School diploma or equivalent required

Must possess knowledge of material handling or static warehouse solutions industry including racking, mezzanine, shelving, conveyors, and allied equipment

Project management experience required

Proven experience in building and maintaining strong customer and vendor relationships

Experience creating and maintaining positive interpersonal communication with project contacts and stakeholders

Proven experience in monitoring competitive products and marketing activities

Experience participating in or maintaining an ongoing commitment to continuous improvement

Proven experience successfully participating in a cross-functional environment

Successful experience fostering a positive and collaborative work environment

Proven experience in developing, executing, and implementing assignments and tasks

Excellent presentation experience in showcase company products in one-on-one settings or to large gathering of potential customers

Demonstrated ability and proven track record in sales leadership, generating new sales prospects, securing new business, and expanding territory sales growth

Must possess strong project management skills

Must possess consultative abilities to assist customers in identifying their requirements and present recommendations on the most appropriate solutions

Possess high level of motivation with a strong urgency to meet deadlines

Demonstrated ability to think strategically, analytically, and creatively with general business acumen

Excellent interpersonal and negotiating skills

Ability to manage multiple projects simultaneously and maintain superior attention to detail

Proven ability to understand customer needs and business processes, establishing SSMH as a valued resource, understanding the customer's decision-making process with respect to supplier selection

Maintain the ability to think creatively to understand and find solutions among associates, customers, suppliers, and other partnerships

Excellent oral and written skills for production of proposals, presentation, and correspondence with customers

Proven people-management skills monitoring and evaluating performance to address associate accountability, development, and growth

High degree of computer proficiency including competency in Microsoft Word, Excel and PowerPoint and Outlook

Working knowledge and capabilities with AutoCAD required

Must possess ability to read blueprints

Able to document tasks, responsibilities, and objectives and report to upper-level management

Able to enforce company policy and procedures

Ability to assist in resolving conflict in the workplace