NEOGOV · 1 month ago
Community Service Court Compliance Officer (Temporary Limited-Term)
Gainesville, FL
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $48K/yrNEOGOV is seeking a Community Service Court Compliance Officer to maintain compliance through investigations and oversight in the Department of Court Services. The role involves overseeing case management of offenders, monitoring compliance with court-ordered conditions, and providing support as a liaison between the department and the court system.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Exudes a positive customer service focus
Advocates building organizational culture through aligning decisions with the County's core values
Reviews and evaluates defendants/probationers’ criminal history and assigns them to appropriate Community Services work sites
Develops plans for Community Service clients and case management of program participants documenting all case work in the department's case management system; attends court hearings and provides court testimony regarding compliance as required
Develops and reviews Probation Compliance Plan agreements
Oversees caseloads by monitoring and verifying completion of community service hours and conditions of probation
Oversees Level 1 Probationers and provides case management of defendants performing community service hours for felony, traffic, misdemeanor, or compliance probation cases
Utilizes motivational interviewing, risk assessment and/or other evidence-based practices to guide/assist probationers in positive behavioral change
Maintains a professional relationship at all times with clients, courts, and referral sources
Maintains certification to access criminal justice database systems: NCIC/FCIC, JIS and LINDAS and monitors caseload for new law violations
Reports defendants' compliance/non-compliance to the court and criminal justice community partners; attends arraignment, compliance, and non-jury, and Violation of Probation (VOP) hearings as required
Ensures defendants pay other court ordered fees where appropriate
Completes financial affidavits of indigence as needed to determine financial status; collects assessed fees per policy
Collects Cost of Supervision fees from Level 1 Probationers in accordance with established program standards
Serves as Officer of the Day to manage coverage of daily program operations as needed
Performs Community Service orientations at various locations; verifies Community Service hours; e-files Certificates of Compliance to the Clerk of Court
Compiles weekly and monthly statistical data from court events
Responsible for answering the questions posed by the Judiciary and defendants during court events
Relays requests of the Judiciary to Court Services Supervisors, Directors and staff as needed
Performs Intakes in the courtroom with defendants sentenced to Level 1 or Level 2 Supervised Probation and provides them with information on how to report to Court Services
Provides instructions, assistance, and support to help clients avoid failure to report violations
Maintains records on all assigned Level 1 Probation cases
Maintains direct contact with defendants/probationers via telephone calls, correspondence and office visits as required by the program
Instructs Level 1 Probationers on all conditions of probation and provides information needed on how to perform those conditions
Prepares and submits Probation documents to the Court (i.e., Violation of Probation Reports, Requests for Modification of Probation, Warrant and Notice to Appear Orders, Automatic Termination and Compliance Memos, etc.)
Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency
Qualification
Required
Bachelor's degree in criminal justice, behavioral science or related field; or any equivalent combination of related training and experience
Successful completion of a criminal history background investigation prior to employment
Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within one month of employment OR assignment requiring access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC)
Certification must be maintained as a condition of employment; re-certification required every two years
Completes annual departmental training according to the department standards and accreditation
Thorough knowledge of community agencies and services available for referral of defendants
Knowledge of state and local laws, rules, and regulations pertaining to probation and community services
Knowledge of the criminal justice system
Ability to effectively interview persons using current evidenced based practices and assesses their physical, mental, and legal status
Ability to establish and maintain effective working relationships with defendants/probationers, the judiciary other community partners, and the general public
Ability to plan and organize work and manage time effectively
Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports
Ability to supervise defendants and direct the work of others
Ability to document all contacts with defendants in the computer system
Benefits
Medical/Health Insurance
Employee Life Insurance
Florida Retirement System
Employee Assistance Program
Dental Insurance
Vision Insurance
Supplemental & Dependent Life Insurance
Deferred Retirement Program
Flexible Spending Accounts
Roth IRA
Tuition Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-11-14
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2025-10-31
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