Administrative Assistant \- Tax Services jobs in United States
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BruntWork · 1 month ago

Administrative Assistant \- Tax Services

BruntWork is a company providing tax services, seeking an Administrative Assistant to serve as the professional voice and first point of contact for clients navigating their tax needs. This role involves managing client communications, scheduling appointments, and providing administrative support during the busy tax season.

AnalyticsCustomer ServiceDigital MarketingInformation TechnologyMobile AppsOutsourcingSalesSEOSoftwareVirtual Assistant

Responsibilities

Answer incoming calls and intelligently route them to tax preparers and appropriate team members
Manage email communications and craft professional client correspondence
Schedule appointments and coordinate client meetings efficiently
Follow up with clients regarding required documents, appointments, and service updates
Support social media presence through content posting and engagement
Provide general administrative support to keep operations running smoothly
Maintain professional communication standards across all client touchpoints
Learn and navigate phone software systems for seamless call management

Qualification

Customer serviceEnglish communicationOrganizational skillsEmail managementSoftware learning

Required

Excellent English communication skills across phone, email, and written correspondence
Professional phone manner with strong customer service orientation
Experience managing email communications and client interactions
Strong organizational abilities and attention to detail
Reliable internet connection and professional home office setup

Preferred

Bonus if you have tax or accounting industry familiarity (helpful for terminology but not required)
It helps if you're comfortable learning new software systems quickly

Benefits

Flexible remote work arrangement with your own schedule control
Clear growth path from part-time to full-time based on seasonal business needs
Work directly with business owner in a supportive, small team environment
Seasonal variety keeps the work interesting and dynamic
Opportunity to develop expertise in professional services industry
Make a real impact during clients’ most important financial planning time

Company

BruntWork

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BruntWork builds cost-effective, efficient and scalable operational teams for businesses wanting to grow fast and effectively.

Funding

Current Stage
Late Stage
Company data provided by crunchbase