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Trackman · 20 hours ago

Operational Engineer - Phoenix

Phoenix, AZ

Full-time

Hybrid

Mid Level

Trackman is a company focused on enhancing sports technology solutions, and they are seeking an Operational Engineer to support their Broadcast operations across various sports events. The role involves applying engineering principles to ensure system stability, developing software tools, and collaborating with global teams to enhance operational processes.

ManufacturingSoftwareSporting GoodsSports

Senior Management

H1B Sponsor Likely

Responsibilities

Travel 6-10 weeks a year to various PGA Tour, DPWT, and LIV events to provide highly technical engineering support to ensure our flawless Broadcast operations

Apply independent judgment and engineering principles informed by your sports understanding to resolve a variety of hardware and software customer-related issues

Own the optimization of existing alerting/monitoring solutions and implement new checks to improve system stability throughout our portfolio of products

Develop a wide range of software tools to improve operations and support processes which may ultimately be productized by R&D

Maintain the existing Ops. Engineering code base to patch bug fixes and add new functionality based on internal and external needs

Oversee a network of 600+ Linux systems worldwide running micro-service Docker architecture

Work closely with all of our Denmark-based data R&D groups and collaborate with US, European, and Asian-based counterparts in product development, ideation, and design

Effectively deliver the appropriate solutions and support for Field Ops. and pre-sales situations

Document and publish technical notes and articles to the Trackman Knowledge Base for internal and external stakeholders

Other projects and tasks may be assigned to accommodate the changing needs of the department and the company

Qualification

PythonLinux Operating SystemsNetworkingApplied MathematicsDigital Signal ProcessingAPIsMongo DBCustomer ExperienceData InterpretationSports Domain KnowledgeCommunication

Required

B.S. degree in an engineering field

Solid understanding of one or more of the following topics to ensure highly accurate tracking data: Applied mathematics, digital signal processing, or systems engineering principles

Experience with Python, Grafana, APIs, and Mongo DB to develop new Operations and Support focused tools while also maintaining/improving the existing Ops. Engineering code base

Unparalleled dedication to positive customer experiences driven by empathy and a human-centered approach to support and operations

Proven background in networking and Linux Operating Systems

Comfortability with navigating and interpreting large and varying data sets

Excellent oral and written communication skills to convey highly complex technical information to both internal and external stakeholders in a clear and salient manner

Experience in or an appreciation golf and/or baseball to aid in engineering investigations and data analysis

Company

Trackman

TrackMan develops, manufactures, and sells 3D ball flight measurement equipment used in different sports.

Founded in 2003

Vedbæk, Hovedstaden, DNK

501-1000 employees

http://trackmangolf.com/

H1B Sponsorship

Trackman has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)