YMCA of Greater Seattle · 1 day ago
Director of Sales and Membership
YMCA of Greater Seattle is dedicated to promoting equity and social justice within its community. The Director of Sales and Membership will provide leadership and strategic direction to all membership and sales functions, overseeing growth strategies, partnerships, and member experience standards across the association.
Association
Responsibilities
Develop and execute the association-wide membership and group sales strategy
Set annual revenue, unit growth, retention, and corporate sales targets
Oversee membership acquisition systems, sales pipeline management, and lead conversion processes
Create standardized sales scripts, onboarding processes, and welcome-center operations
Lead group membership, employer partnerships, and their sales strategy
Collaborate with Marketing on campaigns, messaging, and lead-generation tactics
Establish association-wide retention frameworks, including at-risk reporting and engagement benchmarks
Provide coaching and development to branch Membership Directors
Ensure consistency in SOPs, compliance reviews, and operational excellence across branches
Represent the YGS in the corporate, business, and community sectors to grow employer partnerships
Support innovation through new products, digital membership models, and pilot initiatives
Qualification
Required
Bachelor's degree in Business, Marketing, Nonprofit Management, or equivalent experience
5+ years of experience in sales, membership leadership, or business development
Experience leading teams and influencing across a multi-unit organization
Strong understanding of membership systems, CRM platforms, and analytics
Demonstrated ability to build relationships with businesses, schools, and community partners
Strong communication, presentation, and strategic planning skills
Commitment to equity, inclusion, and the YMCA mission
Preferred
Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)
Ability to speak any language in addition to English may be helpful
Benefits
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with generous employer contributions
Free access to mental health resources
Rapidly accruing paid time off (PTO)
Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.
Some benefits only available to full-time staff
Company
YMCA of Greater Seattle
For Youth Development, For Healthy Living, For Social Responsibility
Funding
Current Stage
Late StageRecent News
Senator Patty Murray
2023-12-24
Washington Policy Center
2023-12-24
Living Snoqualmie
2023-12-24
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