Augustana University (SD) Β· 1 month ago
Director of Housing Operations
Sioux Falls, SD, US
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expAugustana University is a higher education institution located in South Dakota. They are seeking a Director of Housing Operations to provide leadership and administrative direction for the housing experience of approximately 1,500 students, overseeing various aspects of housing operations, meal plans, and budget management.
Higher Education
Responsibilities
Serve as the chief housing officer with responsibilities that include coordinating all housing and rooming processes, maximizing and managing residential population; facilitating data management, as well as meal plan assignments and programs across campus
Oversight for the University's housing program, providing leadership and direction related to the opening and closing of residential communities, room and roommate assignments, occupancy management, billing, along with marketing and communications for all housing operations
Responsible for management of residential dining program, including meal plan enrollment and coordination services with Dining Services
Leadership and oversight in collaboration with the Director of Accessibility Services and the Director of Residence Life for decision-making processes regarding requests for special accommodations related to housing and dining concerns, including off-campus approvals, meal plan exceptions, special dietary needs, etc
Help to support a residential community, partnering with key stakeholders and faculty to advance student learning and support the university's academic mission
Maintain a visible presence within the department and division and provide a frequent presence in all residential communities
Serve as a member of the Director On-Call rotation
Coordinate early arrivals program
Coordinate Micro-Chill refrigerator program
Oversees on-campus housing furniture inventory to include furniture repair and replacement
Provides support and coordination to residence facilities budget
Serves as liaison to Facility and Custodial Services regarding day-to-day and routine facility & custodial needs in on-campus housing spaces
Responsible for the management of summer housing projects, including coordination of repair and replacement projects and implementation of other summer housing updates
Assists in supporting the summer camp and conference program for residence life summer guests
Serve on campus wide committees as needed / applicable
Other duties as assigned
Facilitate positive campus partnerships to help enhance the residential experience for students on campus
Provide a high degree of visibility and availability to students and staff
Effectively and insightfully engage diverse populations of students, staff, and faculty with a fair and equitable mindset in reference to housing experience
Represent Student Affairs as necessary at university functions, programs, activities, and events when appropriate
Qualification
Required
Master's degree in college student personnel, higher education administration, or related field required
Five to seven years of progressive and transformative leadership experience in housing operations or similar fields required
The Director must have a theoretical and practical knowledge of student development, its application within a residential environment, and a demonstrated ability to encourage and support diversity equity and inclusion
Ability to articulate the value of a residential experience to students, staff, faculty, and parents
Ability to create conditions that accept differences regardless of gender, race, religion, abilities, class, sexual orientation, gender identity or expression, and political affiliation
Experience with crisis intervention and conflict management
Practical knowledge of program evaluation and assessment of learning outcomes
Ability to effectively communicate using oral, written, and electronic communication
Ability to effectively collaborate with 3rd party campus partners
Management skills, particularly problem solving and decision making as well as organizational skills required
Employee will obtain the ability to attend to details with accuracy and efficiency and to handle numerous tasks simultaneously
The ability to compose written communications, policy, guidelines, and procedures, as well as the ability to clearly communicate verbally to all students, faculty and staff involved with operations of housing
Demonstrated experience with housing assignment, occupancy management and other processes
Strong technical skills and knowledge of data-base management systems
Experience in assessment including developing learning outcomes and using data to evaluate and adjust programmatic functions or services
The ability to move throughout all areas of the residence halls and the ability to develop knowledge of respect for, and skills to engage with those of other cultures or backgrounds is required
Excellent interpersonal, communication and public relations skills, including the ability to communicate effectively with multiple audiences
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular and punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Sitting in an office environment for extended periods of time
Some lifting required - up to 50 pounds
Company
Augustana University (SD)
ππΆπ»π± π¬πΌππΏ ππΌπΉπ± at Augustana University #WeAreAU
201-500 employees
H1B Sponsorship
Augustana University (SD) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (7)
2022 (6)
2021 (4)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Shannan Nelson
CFO & Executive Vice President
Pam Homan
Chief Strategy Officer & Executive Vice President
Recent News
2022-04-20
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