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Williams Bros. Health Care Pharmacy · 1 month ago

Customer Service Associate - Full Time

Washington, IN

Full-time

Onsite

New Grad, Entry Level

Williams Bros Health Care Pharmacy is a family owned and operated company that partners with providers to ensure customers receive the right medications and equipment needed for treatment plans. The Customer Care Associate will be responsible for managing patient medical records and assisting with various customer care activities.

Health CareMedical DevicePharmaceuticalTherapeutics

Responsibilities

Assume custody of and responsibility for the accuracy, completeness and archiving of all patient medical records including drug, treatment and ancillary order

Provide periodic, current, updated, reprints of MAR’s and Physician Orders to the customer

Assist with customer care team activities including but not limited to medication cart audits, vaccine clinic coordination, assisting with customer communications and other ancillary customer support needs and activities

Qualification

Pharmacy TechnicianCustomer ServiceDedicationRespectTeamwork

Required

Candidate should be a Pharmacy Tech or willing to become one

Training will be provided to obtain Indiana Pharmacy Tech License

Benefits

Health - HDHP and PPO Plans

Telemedicine (Teledoc) - $0 for Virtual Medical Visit, $20 for Virtual Dermatology Visit, and $35 for Virtual Mental Health Visit

Dental

Vision

Infertility Treatment - Combined family maximum of $10,000 per lifetime

Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)

Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)

Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment

6 Paid Holidays

1 Floating Holiday - after 90 days of employment

401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year

Employer Provided Life Insurance - $10,000 Benefit

Christmas Club

Daviess County YMCA - 10% Employee Discount

Holiday World Fun Club Discount

Employee Referral Bonus Program - $1,000 after 90 days of employment

Annual Wellness Screening and Incentive

Annual Fitness Reimbursement Program - Up to $100 annually

Employee Discount - 30% Discount on Over the Counter Products