Apply on Employer Site

General Motors · 6 hours ago

Site HR/LR Lead - Customer Care and Aftersales

Belleville, MI

Full-time

Onsite

Mid, Senior Level

3+ years exp

General Motors is seeking an experienced and dynamic Human Resources and Labor Relations professional to lead HR/LR operations at their Customer Care & Aftersales warehouses. The role involves driving culture, fostering union relationships, and managing HR processes in a fast-paced warehouse environment.

AutomotiveElectric VehicleInformation ServicesManufacturingTransportation

No H1B

Responsibilities

Partner with the Plant Manager to drive GM culture, elevate employee experience, and improve engagement across the site

Promote a positive working relationship with the union through consistent application of local and national agreements

Lead negotiations, grievance resolution, and implementation of labor agreements

Support core HR processes including talent planning, performance management, compensation, recruiting, and employee development

Drive compliance to GM policies. Support investigations and resolution of employee concerns

Facilitate training on HR policies, LR procedures, and union agreements

Manage staffing, onboarding, and workforce transitions for hourly, contract, and salaried employees

Support plant safety initiatives driving employee involvement through GM’s Global Manufacturing System

Qualification

HR/LR experienceLabor negotiationsUnion relationsMicrosoft OfficeData analyticsSituational judgmentProfessionalismInterpersonal skillsCommunication skillsConfidentiality