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Saxbys · 1 month ago

Student Cafe Operating Officer (UNIVERSITY OF PITTSBURGH)

Pittsburgh, PA

Full-time

Onsite

New Grad, Entry Level

Saxbys is a hospitality company dedicated to social impact and experiential learning. The Student COO role involves developing a team, managing cafe financials, and establishing community connections while embodying the company's mission and values.

CateringCoffeeFood and BeverageRestaurantsRetail

Work & Life Balance

Responsibilities

Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture

Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better

Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience

Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members

Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations

Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales

Assist in identifying, recruiting, and developing talent for both cafe positions and future Student COO succession planning

Qualification

Team DevelopmentFinancial ManagementCommunity LeadershipBrand RepresentationConfident CommunicatorAdaptable to ChangeAutonomous Problem SolvingMaster of PrioritizationDeveloper of Individual ContributorsCustomer Service ExperienceHospitality ExperienceRetail Experience

Required

Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities

Must be an undergraduate student of the partner organization in good academic standing

Ability to work 20 hours per week during cafe operating hours

Able to stand, walk, and smile for extended periods of time

Able to stoop and kneel

Push, pull, lift or carry up to 35 lbs

Ascend or descend ladders, stairs, ramps

Completed at least one year of undergraduate studies

Demonstrated leadership experience in academic, professional, or volunteer settings

Preferred

Experience in customer service, hospitality, or retail preferred

Company

Saxbys

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Saxbys is a national education company – disguised as a coffee company – on a mission to Make Life Better by supporting and empowering the next generation of leaders and entrepreneurs through experiential learning.

Founded in 2005