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IDEXX · 1 day ago

BioAnalytics Client Account Manager – Pharmaceutical

Portland, ME

Full-time

Hybrid

Senior Level

5+ years exp

IDEXX is the global leader in diagnostics and technology for animal health, focusing on preclinical laboratory testing services. The BioAnalytics Client Account Manager is responsible for selling IDEXX's services to the research community and maintaining customer relationships, while also providing technical assistance and coordinating educational seminars.

BiotechnologyHealth CareLivestockVeterinary

Responsibilities

Responsible for selling IDEXX Preclinical and Research animal health Monitoring Lab services

Establish and maintain relationships of existing and potential customers, including preparing and following up on quotations and bids

Deliver seminar-type presentations to individuals or groups of potential and existing customers on our complete range of services, including hands on product demonstrations

Assist customers with questions of a technical nature concerning lab services and instrumentation

Coordinate and drive educational seminars in Key Strategic areas

Attend and participate in Trade shows, including booth duties, leads generation and follow up

Complete all sales administration, including completing all Salesforce.com requirements & territory management activities

Business review participation, including presentation of financial models, cost justification, comparison and market feedback. Communicate competitive issues to marketing organization and business unit manager

Responsible for translating customer needs into custom profiles with the assistance of IDEXX study coordinators and technical research staff

Responsible for customer billing questions, assistance in resolution disputes, collections and customer satisfaction

Achieve and maintain technical knowledge and situational fluency of Bioresearch Market

Qualification

Life sciences knowledgePreclinical sales experienceLaboratory experienceSalesforce.com proficiencyCustomer relationship managementConsultative sales skillsTerritory managementInterpersonal skillsFlexibilityAdaptabilityIntegrity

Required

Knowledge of life sciences in a research environment

B.S. Biology, Chemistry or other Life Science Related Field

5-10+ years of successful Life Science, Research, or Preclinical sales experience in the life-science market required

Previous experience selling into top Life Science accounts (Human and Veterinary Pharmaceutical, and/or CROs)

Experience selling into life science research markets

Strong experience and understanding of comparative research and animal studies

Demonstrated ability to develop, grow and manage customer relationships

Strong Territory Management and Organization - ability to successfully manage and grow a multi-state territory

Demonstrated strong sales and closing skills as well as consultative sales

Documented track record of success in achieving sales goals

Strong interpersonal skills – ability to build strong customer relationships, and build outstanding relationships with customers & colleagues

Skilled in needs assessment and able to develop customer specific solutions

Professionally mature, with flexibility and the ability to adapt to an independent and team-oriented environment

Integrity, keeping commitments to colleagues, customers and the company

Must possess a valid driver's license

Preferred

Masters Degree or advanced preferred

animal model sales experience preferred

Minimum 2 years laboratory experience in life science research strongly preferred, including animal studies

Experience with Salesforce.com highly preferred

Benefits

Health / Dental / Vision Benefits Day-One

5% matching 401k

Financial support

Pet insurance

Mental health resources

Volunteer paid days off

Employee stock program

Foundation donation matching

Company

IDEXX

Glassdoor3.5

10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job.

Founded in 1983

Westbrook, Maine, USA

10001+ employees