Apply on Employer Site

Comcast · 17 hours ago

Comcast Human Resources & Customer Experience Intern

Livermore, CA

Internship

Hybrid

Intern

$26/hr - $26/hr

0+ years exp

Start in 2026 Summer

Comcast is a Fortune 50 leader in media and technology, offering a Summer Internship Program for hands-on experience in a dynamic environment. The internship focuses on supporting Human Resources and Customer Experience teams, providing opportunities for professional development and mentorship.

InternetTelecommunicationsTVVideoWeb Hosting

No H1B

Responsibilities

Support employee engagement initiatives and internal communications

Participate in organizing training sessions and wellness programs

Conduct research on HR best practices and assist with policy updates

Analyze trends and themes of the employee experience (Churn, Engagement levels, employee relations)

Monitor and respond to customer feedback across various channels

Assist in analyzing customer satisfaction data and identifying trends

Support the development of customer journey maps and service improvements

Collaborate with cross-functional teams to enhance the customer experience

Help create and update customer support documentation and FAQs

Other duties and responsibilities as assigned

Qualification

Microsoft Office SuiteGoogle WorkspaceProfessional EtiquetteAccountabilityResilienceInterpersonal skillsCommunicationTeamworkDetail-orientedOrganizational abilities

Required

Currently pursuing a bachelor's degree from a United States-based college or university

Rising Junior or Rising Senior only (must have a graduation date between Winter 2026- Spring 2028)

Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2026 semester before graduating)

Available to work 40 hours per week over the course of the summer program starting June 1, 2026, through August 14, 2026

Authorized to work in the United States with no current or future sponsorship needs

Available to report in-person to the work location on the job posting (unless virtual offering)

Preferred

Strong interpersonal and communication skills

Detail-oriented with excellent organizational abilities

Proficient in Microsoft Office Suite and/or Google Workspace

Passion for people, service, and continuous improvement

Preferred majors: Human Resources, Business Administration, Psychology, Communications, or a related field

Benefits

Best-in-class Benefits

Company

Comcast

Glassdoor3.8

Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.

Founded in 1963

Philadelphia, Pennsylvania, USA

10001+ employees