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Snap Inc. · 9 hours ago

Head of Hardware Product Quality – Spectacles

Palo Alto, CA

Full-time

Onsite

Director/Executive

$276K/yr - $414K/yr

10+ years exp

Snap Inc. is a technology company focused on enhancing communication through innovative products like Snapchat and Spectacles. The Head of Hardware Product Quality will lead the quality management of Spectacles, ensuring high standards across design, manufacturing, and customer satisfaction while collaborating with cross-functional teams globally.

Computer Software

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Own and drive product quality across the entire lifecycle of Spectacles, including design, prototype, manufacturing, and post-launch performance

Establish and monitor quality assurance programs for both internal and outsourced manufacturing

Ensure that both in-house production and external suppliers meet the quality standards and delivery timelines

Implement a feedback loop to capture and analyze customer quality metrics, ensuring any quality issues are proactively addressed and solutions are implemented rapidly

Work closely with product design, engineering, operations, supply chain, and R&D teams to ensure a seamless integration of hardware and software through a continuous improvement of quality

Lead and coordinate with teams spread across multiple continents and manufacturing facilities to ensure consistency in quality management practices and deliverables across all regions

Champion a culture of continuous improvement across manufacturing and quality systems, leveraging data analytics to drive decision-making and improve overall product performance and customer satisfaction

Develop and execute a comprehensive quality strategy for the Spectacles AR product, balancing short-term priorities with long-term objectives while maintaining alignment with the company’s vision and goals

Ensure compliance with industry regulations and quality standards, while proactively identifying potential risks in product design, production, and customer experience

Qualification

Hardware product quality managementConsumer electronics experienceCross-functional leadershipManufacturing processesCustomer-facing quality metricsGlobal supply chain managementData analyticsContinuous improvementRisk managementFluency in AR/VR technologies

Required

Proven expertise in hardware product quality management in a consumer electronics environment, with specific experience in complex product integrations (e.g., optics, displays, and compute systems)

Strong background in managing both internal manufacturing (with a focus on critical component production) and working with outsourced manufacturing partners

Deep understanding of global supply chains, manufacturing processes, and product quality standards, with the ability to lead diverse teams across multiple regions

Expertise in customer-facing quality metrics, with a strong customer-centric approach to product quality

Ability to thrive in a fast-paced, innovative environment and lead through ambiguity while maintaining focus on results

10+ years of post-Bachelor's Engineering experience; or a Master's degree in a technical field + 9+ year of post-grad Engineering experience; or a PhD in a related technical field + 6+ years of post-grad Engineering experience

2+ years of experience with a senior leadership role within a global, matrix-managed company with manufacturing operations across multiple continents

Preferred

Post-graduate qualifications preferred

Direct experience in the consumer electronics industry, ideally in the AR/VR or wearable technology sectors

Experience with optics and display technologies, particularly as they relate to augmented reality systems

Fluency in managing multi-site, multi-continent operations and leading cross-functional global teams

Benefits

Paid parental leave

Comprehensive medical coverage

Emotional and mental health support programs

Compensation packages that let you share in Snap’s long-term success

Equity in the form of RSUs

Company

Snap Inc.

Glassdoor3.6

Snap is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate.

Founded in 2011

Santa Monica, California, US

5001-10000 employees

https://careers.snap.com/

H1B Sponsorship

Snap Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (394)

2024 (366)

2023 (332)

2022 (356)

2021 (318)

2020 (237)