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Truehold · 2 hours ago

General Manager - Title & Escrow Services

United States

Full-time

Remote

Director/Executive

15+ years exp

Truehold is a company focused on building and scaling national title and escrow operations. The General Manager will be responsible for establishing operational frameworks, building high-performing teams, and leveraging relationships with national underwriters to support the company's rapidly growing SFR acquisitions business.

LeasingReal EstateResidential

Responsibilities

Design, launch, and scale multi-state title and escrow operations, ensuring compliance with all regulatory and underwriting standards

Implement efficient workflows, SLAs, and process controls to deliver consistent, high-quality closings for residential transactions

Lead day-to-day operations, including technology integrations, audit readiness, and ongoing optimization of closing performance metrics

Drive innovation through adoption of modern title technology, automation, and data-driven process management

Oversee financial performance, including P&L accountability, revenue forecasting, and margin optimization

Build the organizational structure and staffing model for a national title and escrow business

Recruit, onboard, and mentor high-performing teams — including title and escrow managers, escrow officers, and support staff

Develop and implement training programs, operating procedures, and career pathways to support scalability and consistency

Foster a culture of operational excellence, accountability, and continuous improvement

Develop and maintain strong relationships with major national underwriters, ensuring best-in-market pricing, support, and partnership alignment

Negotiate underwriting agreements, premium structures, and compliance frameworks that optimize cost and service levels

Serve as the primary liaison for audits, licensing, and compliance coordination with underwriters and regulators

Represent the company as a trusted and respected industry partner across underwriter and vendor networks

Qualification

Title & Escrow OperationsOperational LeadershipP&L ManagementTechnology IntegrationNegotiation SkillsTeam DevelopmentRelationship ManagementAdaptability