Episcopal Community Services ยท 1 month ago
Administrative Assistant - Central East Regional Recovery Center
Episcopal Community Services is seeking an Administrative Assistant for their Central East Regional Recovery Center. The role involves providing administrative support through various clerical duties, managing client records, and ensuring effective communication with clients and staff.
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Responsibilities
Functions as one of the contact persons for receiving client progress inquiries from designated third-party referral sources and responding to them in a timely manner, consistent with confidentiality requirements
Data entry and management to track units of service and other relevant data
Determine and maintain Drug Medi-Cal eligibility records
CALOMS treatment reporting
Create client files for new clients
Print client documentation from database to ensure all files are updated
Process the closing of client files
Manage client records
Answer and manage incoming phone calls, sign-in logs, and other intake documents in a timely, friendly and accurate manner
Welcome visitors and help meet their needs by directing them to the correct staff person, resources, service, room, or provider
Keep the reception area clean, inviting, and organized
Transfer calls to the proper employee or voice mail or take clear written messages if needed
Retrieve and follow up with phone messages from the general voice mailbox
Provide clerical duties including filing, data entry, charting, organizing, copying, and mailing
Document and submit statistical data and progress notes that accurately reflects all services provided and all client contacts in accordance with applicable standards and complete internal ECS data tracking systems entries by due dates as assigned
Maintain supply of internal forms by making copies as needed
Date stamp, sort and distribute mail as appropriate to staff and clients
Manage program inventory and supplies
Participate as an active member of the program team, encouraging and building mutual trust, respect, and cooperation among team members and clients
Assist with drug testing urinalysis specimen collections and screening as required
Performs other duties as assigned
Qualification
Required
High school diploma, GED required
Competent in using personal computer-based software programs to facilitate information flow
Preferred
BA preferred
Some vocational training or job-related course work preferred
One-year previous work-related skill, knowledge, or experience is preferred
Bilingual Spanish preferred