Rails · 8 hours ago
IT Coordinator
Los Angeles, CA
Full-time
Onsite
Mid LevelRails is a clothing brand that has grown significantly since its inception in 2008. The IT Coordinator will be responsible for ensuring the smooth operation of the IT infrastructure, providing technical support, and collaborating with various departments to meet their IT needs.
E-CommerceFashionRetail
Hiring Manager
Nicholas Oberg
Responsibilities
Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting
Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems
Maintain and update computer systems, ensuring all devices are running the latest software and security updates
Monitor network performance to identify and resolve issues proactively
Troubleshoot network problems, including connectivity issues, latency, and security concerns
Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls
Ensure network security by implementing and managing appropriate security measures and protocols
Manage and coordinate IT resources, including hardware, software, and peripheral devices
Maintain an inventory of all IT assets, ensuring proper documentation and tracking
Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget
Develop and maintain IT policies and procedures, ensuring compliance with organizational standards
Provide training and support to employees on IT systems and applications
Collaborate with various departments to understand their IT needs and provide appropriate solutions
Communicate effectively with stakeholders, providing updates on IT projects and issues
Liaise with external vendors and service providers to ensure timely and effective delivery of IT services
Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure
Participate in ongoing training and professional development to enhance technical skills and knowledge
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field
Proven experience as an IT Coordinator or similar role
Strong knowledge of Windows and Mac operating systems
Experience with network monitoring, troubleshooting, and optimization
Familiarity with network security practices and protocols
Excellent problem-solving and analytical skills
Strong organizational and multitasking abilities
Effective communication and interpersonal skills
Preferred
Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus
Company
Rails
Rails is a fashion designer that sells sweaters, shirts, dresses, and denim.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
J
Jeff Abrams
Founder | Creative Director
Recent News
2025-04-22
2024-03-25
2024-03-21
Company data provided by crunchbase