Richard · 9 hours ago
Director of Quality Control
Chicago, IL
Full-time
Hybrid
Director/Executive
$160K/yr - $220K/yr
15+ years expRichard is a rapidly growing construction company that focuses on innovation and quality in the industry. The Director of Quality Control leads the quality control program, ensuring that all projects meet or exceed standards while collaborating with various teams to drive consistency and superior results.
Building MaterialConstructionMilitaryProject Management
Responsibilities
Develop, implement, and continuously improve the company’s Quality Control Program and procedures to ensure alignment with corporate goals and client expectations
Establish and maintain quality assurance standards in accordance with contract documents, applicable codes, and industry best practices (e.g., USACE CQM, ISO 9001)
Lead quality planning and documentation for federal projects, including QC Plans, Submittal Logs, Deficiency Logs, and Three-Phase Control process documentation. Oversee pre-construction reviews, material inspections, testing programs, and system commissioning verification
Conduct regular field audits, inspections, and quality assessments to identify trends, root causes, and opportunities for improvement
Develop and deliver training programs for project teams and subcontractors to ensure quality expectations and procedures are clearly understood and executed
Serve as the primary point of contact for all quality-related issues on federal and healthcare projects, coordinating with clients, third-party inspectors, and regulatory agencies
Collaborate with Safety, Operations, and Project Management to ensure that quality, schedule, and safety standards are integrated seamlessly
Analyze and report on quality performance metrics, including nonconformance rates, rework costs, and inspection results
Lead root cause analyses and corrective action initiatives for recurring deficiencies
Implement and maintain quality control software systems for documentation, reporting, and data-driven decision-making
Represent the company during client quality meetings, federal quality inspections, and project turnover processes
Provide executive leadership with comprehensive quality performance reports and strategic improvement recommendations
Provide mentorship and career coaching to direct reports in support of the Richard Career Pathways
Develop and deliver quality control management orientation and training to support the development of future Quality Control Managers and field staff
Provide support to operations teams through bid response enhancements detailing understand of project requirements
Review and approve project specific QA/QC plans for federal and non-federal contractors
Qualification
Required
Minimum 15 years of progressive quality control experience in the construction industry
Has managed and provided leadership to a team of 15 or more quality control professionals
CQM-C (USACE/NAVFAC Construction Quality Management for Contractors) certification
Proven experience managing Quality Control programs for federal, healthcare, and private sector construction projects (e.g., DOD, VA, GSA)
In-depth understanding of the USACE Three-Phase of Quality Control process and contract documentation requirements
Experience with testing and inspection coordination, materials verification, and subcontractor quality oversight
Strong working knowledge of building codes, specifications, and construction standards (ASTM, ACI, ASME, etc.)
Ability and willingness to travel to project sites (estimated 50%+)
Preferred
Bachelor's degree in Construction Management, Engineering, Architecture, or a related field
Experience developing and implementing company-wide Quality Management Systems (QMS)
Familiarity with ISO 9001 or equivalent quality standards and audits
Excellent communication, leadership, and problem-solving skills
Proficiency in quality management software platforms and project management tools
Experience managing quality in active healthcare and government environments
Demonstrated success in leading cross-functional quality improvement initiatives
Benefits
Medical, Dental, Vision, and Life Insurance
Health Savings Account (HSA) option
15 days of paid time off (PTO)
7 paid holidays
All employees are immediately eligible for our bonus program where employees at all levels are engaged in the financial and operational performance of the business, enabling them to understand how their contributions directly impact the company's bottom line
Company 401(k) matching contributions
Parental leave policy
We fully cover transportation costs, including parking and train fares, for employees
Affordable and freshly made breakfast and lunch provided through our on-site meal program (Chicago home office employees only)
Gym membership reimbursement program (Chicago home office employees only)
Fully paid two-month sabbatical leave for employees who reach their 10-year anniversary with the company
All employees immediately have access to mentorship, regular skills-based training, and leadership development programs
Company
Richard
Established in 2014, Richard is a nationally recognized, purpose-driven general contracting company headquartered in Chicago, IL.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase