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Cornerstone Banks · 1 month ago

Personal Banking Associate/Customer Service Specialist

Minot, ND, US

Full-time

Onsite

Mid Level

3+ years exp

Cornerstone Bank is a company that values relationships and innovation in banking. They are seeking a Personal Banking Associate/Customer Service Specialist who will assist Personal Bankers and provide customer service support.

Banking

Responsibilities

This position is responsible for assisting the Personal Bankers

The incumbent will be trained to provide backup services, including collateral perfection and tracking, monitoring, tickler resolution and other duties necessary to assist the Personal Banker in providing timely loan closings/account openings as well as ongoing monitoring support

In addition, this position will be trained in all Customer Service Specialist duties

Qualification

Customer service skillsBank deposit productsMortgage productsFederal regulationsTeamwork

Required

Excellent customer service skills

Knowledge of all bank deposit products and policies

Basic knowledge of bank mortgage and investment products and services

Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and teller roles and responsibilities relating to each act

High School Diploma or GED and 3 years of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job